Vaibhav Kudalkar
Technical support engineer
GHANSOLI
Summary
A highly motivated Technical Support Engineer with 2 year of experience in providing excellent customer service and support. Possesses strong technical knowledge and the ability to effectively communicate with customers and colleagues. Committed to resolving customer issues quickly and efficiently, while ensuring customer satisfaction.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Technical Support Engineer
Com Vision India PVT. LTD
05.2022 - Current
- Diagnosed and troubleshot hardware, software and network issues.
- Provided guidance on installing and integrating new hardware components and software to remote clients.
- Patched software and installed new versions to eliminate security problems and protect data.
- Proactively identified opportunities for process improvements, enhancing overall support quality and client satisfaction.
- Installed, configured and maintained computer systems and network connections.
- Self-motivated, with strong sense of personal responsibility.
Education
Bachelor of Science - Information Technology
K. B. P. College Islampur
Islampur, India 07.2016 - 12.2020
Skills
Troubleshooting Network Issues
Remote Support
System Troubleshooting
Server maintenance
Computer Security
Application support
Problem-solving abilities
Software Upgrades
SQL knowledge
Timeline
Technical Support Engineer
Com Vision India PVT. LTD
05.2022 - Current
Bachelor of Science - Information Technology
K. B. P. College Islampur
07.2016 - 12.2020