Summary
Overview
Work History
Education
Skills
Communication Skills
Leadership Experience
Timeline
Generic

Vaibhav Madhukar Bansode

Team Lead - Senior System Administrator
Mumbai

Summary

Accomplished professional with 16+ years of expertise in Windows, Linux, databases, and production support within the BFSI sector. Demonstrated capability to excel in both independent and collaborative settings, consistently driving projects to successful completion on time. Possesses strong analytical and logical problem-solving skills, complemented by exceptional communication abilities.

Overview

14
14
years of professional experience

Work History

Team Lead - Senior System Administrator

Wipro Pvt Ltd
11.2019 - 05.2022
  • Managed enterprise file server on Linux as well as Window Server.
  • Closed VAPT audit points.
  • Created and tracked tickets in ServiceNow.
  • Updated secondary and tertiary servers by replicating production data.
  • Provided L2 support for production servers.
  • Automated daily and weekly tasks using shell scripts and cron jobs.
  • Handled database backup, recovery, replication, and synchronization.
  • Monitored Linux systems with SolarWinds and Centrion.
  • Collaborated with developers for application changes in UAT and production.
  • Developed and maintained SOP documentation.
  • Identified and addressed operational risks.
  • Raised change requests for application issues and enhancements.
  • Led the MEP program for PAN India.
  • Citibank Data migration.

VMware Cloud Desktop Administrator L2

Wipro Pvt Ltd
04.2017 - 10.2019
  • Administered VMware Horizon 8.1 and managed desktops using VMware View Administrator.
  • Led the migration of 250+ users to high-end cloud desktops.
  • Installed VMware View client and provisioned Horizon VDI for users.
  • Troubleshoot connectivity, latency, and remote printing issues.
  • Deployed application packages via HPCA and SCCM on VMware servers.
  • Provided daily support for 139500 persistent and 78500 dynamic virtual desktops.
  • Installed application patches, monitored system performance, and resolved issues.
  • Supported staff with effective communication and teamwork.
  • Utilized monitoring tools for 24/7 server support and ensured timely ticket resolution.
  • Mentored new engineers on CITI policies and shared technical knowledge.
  • Effectively communicated with stakeholders while adhering to CITI processes.

Infrastructure Project Manager

CITIBANK
10.2016 - 04.2017
  • Coordinating with CTI Vendors and the procurement team for project activities.
  • Completed projects include VDI Virtualization – CSIPL, WIN 10-ZT Migration, EOSL 2018 + WIN 10, IN-Site kiosk Setup at branches, Fort House relocation, Media and Hard Drives Management, Vertices, Asset Disposal Project for India, Donation of machine to NGO, IT Expo booth etc.
  • Ensure proper updates are provided to CTI managers post-completion and handle billing.

Consultant – Infrastructure Advisory Services

Vista InfoSec Pvt Ltd
10.2016 - 04.2017
  • Providing niche area services in Information Risk Consulting and Infrastructure Advisory.
  • Conducting system audits, network performance reviews, and security assessments.
  • Developing automated reports and documentation for infrastructure security projects.
  • Performing information security audits per ISO 27001 & 27002 standards.

Customer Support Engineer

CITIBANK
03.2008 - 09.2016
  • Wintel Desktop Support team responsible for team testing any new apps/patches launch for CITIBANK desktop via OVCM servers.
  • Implemented new procedures and technologies that improved efficiency and streamlined operations.

Education

B.A -

University Of Mumbai

2 Yrs. diploma - H/W, Networking

Jetking Institute

Skills

  • Production Support
  • Windows Administrator
  • Project Management
  • Budget Planning
  • Communication
  • Problem-solving
  • Teamwork
  • Planning
  • Adaptability
  • Leadership

Communication Skills

Implemented new procedures and technologies that improved efficiency and streamlined operations.

Leadership Experience

Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores.

Timeline

Team Lead - Senior System Administrator

Wipro Pvt Ltd
11.2019 - 05.2022

VMware Cloud Desktop Administrator L2

Wipro Pvt Ltd
04.2017 - 10.2019

Infrastructure Project Manager

CITIBANK
10.2016 - 04.2017

Consultant – Infrastructure Advisory Services

Vista InfoSec Pvt Ltd
10.2016 - 04.2017

Customer Support Engineer

CITIBANK
03.2008 - 09.2016

2 Yrs. diploma - H/W, Networking

Jetking Institute

B.A -

University Of Mumbai

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