Vaibhav Rajesh Godawale
Analyst (US Insurance Process)
Thakurli
Summary
Self-motivated & data-driven enthusiast with experience as an intern in data science and services. Gained hands-on experience in deploying statistical methods to analyze data and generate insightful business reports for top-level management and key stakeholders.
Support professional with strong technical expertise and problem-solving skills. Adept at diagnosing and resolving complex issues, ensuring seamless system performance. Known for effective team collaboration and adaptability to changing needs. Skilled in troubleshooting, customer support, and software maintenance. Reliable and results-driven with focus on achieving operational excellence.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Remote Support Engineer
Reliance Industries Pvt ltd
02.2024 - Current
- Install, troubleshoot, and configure software
- Providing remote assistance to end-users using desktop applications, chat features, emails, and phone assistance to Internal Reliance Employees
- Research and identify solutions to software and hardware issues
- Ask customers targeted questions to quickly understand the root of the problem
- Properly escalate unresolved issues to appropriate internal teams (e.g., software developers)
- Talk clients through a series of actions, either via phone, email, or chat, until they've solved a technical issue
Senior Account Receivable
Gebbs Healthcare Solutions Pvt. Ltd.
01.2022 - 02.2024
- Focused on resolving dialysis service issues efficiently and effectively in my role.
- Insurance and Finance
Data Science Intern
Flip Robo Technologies
01.2022 - 01.2023
- Data Analysis, Exploration & Process Optimization
- Conducted data preprocessing, cleaning, and wrangling to prepare data for modeling
- Gained experience with data visualization and exploratory data analysis
- Identified, analyzed, and interpreted trends in complex data sets using supervised and unsupervised learning techniques
- Contributed to the development of predictive models to solve business problems, such as customer churn and product demand forecasting
- Developed effective presentations and visualizations to communicate complex technical concepts to non-technical stakeholders
Senior Account Receivable
Captive Med Solutions Pvt. Ltd.
01.2021 - 01.2022
- Managed medical billing rejections at US Medical, optimizing claim resolution processes and ensuring accurate reimbursements.
- Insurance and Finance
Account Receivable
Gebbs Healthcare Solutions Pvt. Ltd.
01.2019 - 01.2021
- Worked for US Medical Billing (Insurance Claims) for Urgent care Facility
- Insurance and Finance
Education
Bachelor of Science - Minor in Computer Science
Mumbai University
Mumbai03-2017
Higher Secondary School Certificate - Minor in Science
Tilak Nagar Junior college of Science, Commerce and Arts
Mumbai03-2014
HIgher Secondary School Certificate - Science
Mumbai University
Mumbai 04.2001 -
Skills
- Data Analysis
Remote support
User support
Technical support
Incident management
Troubleshooting skills
Debugging skills
System administration
Application installations
Project coordination
Application support
Technical analysis
Data MiningData VisualizationData ManipulationData ExtractionReport GenerationDashboard ManagementKPI MonitoringRegression & SegmentationStatistical AnalysisPerformance TrackingMethodologies: SDLC, Agile, WaterfallDatabases: MySQL, SQL ServerData Science Toolkits/Packages: Scikit, NumPy, Pandas, NLTK, Beautiful Soup, Matplotlib, Seaborn, SciPyLanguages: Python, SQLData Visualization: Tableau, MS ExcelStatistics and Machine Learning: Classification, Regression, Decision Tree, Random Forest, Naive Bayes, KNN, K-meansCertification
PG Program in Data Science, Machine Learning & Neural Networks Jun'22 - Jun '23
Timeline
Python for Data Science, AI & Development
11-2024
Remote Support Engineer
Reliance Industries Pvt ltd
02.2024 - Current
PG Program in Data Science, Machine Learning & Neural Networks Jun'22 - Jun '23
06-2023
Senior Account Receivable
Gebbs Healthcare Solutions Pvt. Ltd.
01.2022 - 02.2024
Data Science Intern
Flip Robo Technologies
01.2022 - 01.2023
Senior Account Receivable
Captive Med Solutions Pvt. Ltd.
01.2021 - 01.2022
Account Receivable
Gebbs Healthcare Solutions Pvt. Ltd.
01.2019 - 01.2021
HIgher Secondary School Certificate - Science
Mumbai University
04.2001 -
Higher Secondary School Certificate - Minor in Science
Tilak Nagar Junior college of Science, Commerce and Arts
Bachelor of Science - Minor in Computer Science
Mumbai University