Veena Devi K
Actively looking for a job
Chennai
Summary
Seeking a challenging opportunity in an established organization where I can utilize my expertise in data analysis, strategic planning, and staff development to drive operational efficiency and profitability.
Overview
3
3
years of professional experience
Work History
Account Manager
KK International
12.2005 - 03.2006
- Implemented strategies to increase revenue from existing accounts through upselling and cross-selling initiatives.
- Built relationships with customers and community to promote long term business growth.
- Contributed to event marketing, sales and brand promotion.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
- Set and achieved company defined sales goals.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Kept detailed records of daily activities through online customer database.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Back Office Executive
Trayee Business Solutions
08.2004 - 10.2005
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Managed back-office sales team through coaching and sales technique training.
- Collaborated closely with cross-functional teams to complete complex projects on time while maintaining high-quality standards.
- Ensured timely processing of invoices by diligently tracking expenses and collaborating with the accounts payable department.
- Designed and implemented office policies and enforced standards.
- Managed inventory control effectively, resulting in reduced costs and optimized stock levels for seamless operations.
- Streamlined back office processes by implementing efficient document management systems and reducing manual tasks.
- Performed research to collect and record industry data.
Management and Accounting
Shree Ram Gas Agency
02.2003 - 09.2004
- Evaluated investment opportunities by conducting thorough research on market trends and potential risks.
- Supported financial director with special projects and additional job duties.
- Designed and maintained financial models to identify and measure risks.
- Analyzed business processes to identify cost savings and operational efficiencies.
- Evaluated and improved financial records to make important business decisions.
- Met accounting financial standards by providing accounting department annual budget information.
- Reviewed business operations and obligations to help organization function at acceptable level.
Education
Master of Arts - Accounting And Business Management
Andhra University
Visakhapatnam, India 04.2001 -
Bachelor of Arts - Accounting And Business Management
Andhra University
Visakhapatnam, India 04.2001 -
Skills
Cost reviewing
Analytical Skills
Complaint Management
Reliability
Multitasking
Client Relationship Management
Account Management
Business Development
Task Prioritization
Database Management
Account development
Documentation And Reporting
Timeline
Account Manager
KK International
12.2005 - 03.2006
Back Office Executive
Trayee Business Solutions
08.2004 - 10.2005
Management and Accounting
Shree Ram Gas Agency
02.2003 - 09.2004
Master of Arts - Accounting And Business Management
Andhra University
04.2001 -
Bachelor of Arts - Accounting And Business Management
Andhra University
04.2001 -