Summary
Overview
Work History
Education
Skills
Timeline
Generic

Venkatesan Iyer

Manager, Hedge Fund Admin
Mumbai

Summary

Accomplished Manager at SS&C GlobeOp, adept in operations management and team leadership, enhanced reconciliation efficiency by 15% and significantly improved productivity levels. Demonstrated expertise in strategic planning and problem-solving, effectively mentoring teams towards achieving high-performance goals. Skilled in multitasking and performance management, consistently ensuring high-quality service delivery and customer satisfaction.

Overview

9
9
years of professional experience

Work History

Manager

SS&C GlobeOp
04.2022 - Current
  • Point of contact for billion-dollar hedge fund client.
  • Managed a team of 9 members, improving reconciliation efficiency by 15
  • Resolved team member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Team management - Reviewing Daily & Month End activities, Timesheet, Leaves.
  • Handling different Client PNL queries with extremely high volume or / and very high complexity (having equities, bonds, repo, options, etc
  • Cross-trained existing employees to maximize team agility and performance.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Associate Manager

SS&C GlobeOp
10.2019 - 03.2022
  • Initiated process improvements based on thorough analysis of internal operations data resulting in enhanced productivity levels.
  • Managed cross-functional projects, ensuring timely completion and alignment with company objectives.
  • Led team meetings regularly to discuss progress updates, identify challenges or roadblocks, and provide guidance towards successful project completion.
  • Enhanced team productivity by implementing efficient project management strategies.
  • Successfully managed multiple high-priority tasks simultaneously while maintaining strict deadlines ensuring optimal resource allocation.
  • Optimized workflow processes to reduce bottlenecks and increase overall effectiveness.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Senior Associate

SS&C GlobeOp
01.2017 - 09.2019
  • Reconcile trades, positions and cash balances versus prime-brokers on daily/monthly basis
  • Trained and supported new team members, maintaining culture of collaboration.
  • Collaborated with cross-functional teams to drive successful completion of complex projects within deadlines.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Mentored junior associates, fostering professional growth and helping them reach their full potential.
  • Effectively managed multiple competing priorities while maintaining focus on delivering exceptional results for clients and the organization.
  • Remained solutions-oriented in face of complex problems to assist management and overall business direction.

Associate

SS&C GlobeOp
03.2015 - 12.2016
  • Monitoring failed trades and amending/booking trade entries to ensure that all trades are into the system
  • Reconciling daily/monthly Position, Trade & Cash activity to ensure that all trades are into the system
  • Ensure all break are commented and resolved at earliest by chasing PB or Client
  • Timely deliverance of Daily and Monthly reports and task to the Clients
  • Worked varied hours to meet seasonal and business needs.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.

Education

MBA - Finance

Pillai Institute of Management Studies & Research
Mumbai, India
04.2001 -

Skills

Team Leadership

Operations Management

Strategic Planning

Performance Management

Decision-Making

Multitasking Abilities

Performance reviewing

Problem-solving aptitude

Timeline

Manager

SS&C GlobeOp
04.2022 - Current

Associate Manager

SS&C GlobeOp
10.2019 - 03.2022

Senior Associate

SS&C GlobeOp
01.2017 - 09.2019

Associate

SS&C GlobeOp
03.2015 - 12.2016

MBA - Finance

Pillai Institute of Management Studies & Research
04.2001 -

Similar Profiles

CREATE PROFILE
Venkatesan IyerManager, Hedge Fund Admin