Vibhor Kumar
DevOps and SRE
Pune
Summary
DevOps and Site Reliability Engineer with 12+ years of experience optimizing deployments in AWS and Azure. Expertise in automating CI/CD pipelines with Git, GitLab, Jenkins, and Rundeck. Proficient in Docker, Kubernetes, and scripting with Python and Shell. Skilled in proactive monitoring with Datadog to ensure high system availability. Strong collaborator with a focus on delivering scalable solutions and improving incident management. Passionate about driving efficiency and innovation in infrastructure and deployment processes.
Overview
13
13
years of professional experience
6
6
years of post-secondary education
3
3
Certifications
Work History
Lead DevOps Engineer
Infinite Computer Solutions
06.2023 - Current
- Automate Code Deployment: Improve code deployment efficiency by automating processes with CI/CD pipelines using tools like Git, GitLab, Jenkins, and Rundeck.
- Containerization Strategies: Design and implement containerization strategies using Docker and Kubernetes on AWS and Azure platforms to enhance resource utilization and management.
- Build and Integration Monitoring: Monitor automated build and continuous software integration processes, driving the resolution of build/release failures.
- Scripting and Automation: Automate manual tasks through scripting languages such as Python and Shell, significantly boosting team productivity levels.
- Collaboration with Development and Testing Teams: Work with software development and testing team members to design and develop robust solutions that meet client requirements for functionality, scalability, and performance.
- 24/7 On-Call Support: Provide 24/7 on-call support for critical systems, ensuring high availability and rapid issue resolution.
- Monitoring and Alerting: Reduce system downtime for critical applications by implementing robust monitoring and alerting tools like Datadog.
- Infrastructure Optimization: Optimize infrastructure performance by conducting thorough analyses of system metrics and data, utilizing tools like Terraform for infrastructure as code.
- Custom Tool Development: Develop custom scripts and tools as needed to automate routine tasks, increasing overall team productivity and efficiency.
- Incident Management and Documentation: Improve incident management workflows by creating comprehensive documentation on troubleshooting procedures and common issue resolution steps.
Senior Site Reliability Engineer
SalesForce
12.2018 - 11.2022
- Incident Management: Lead incident response and serve as a subject matter expert, collaborating with SMEs for post-incident analysis to prevent recurrence.
- Release Management: Plan and manage release windows and cycles across clouds, supporting customer communications and risk management.
- Eliminating Toil: Provide architectural and practical guidance to automate and enhance resiliency, efficiency, and performance. Identify and construct new process frameworks, and recommend improvements to existing ones.
- Service Owner Collaborations: Work with business users to understand issues, perform root cause analysis, and develop enhancements or fixes with team.
- Infrastructure Availability: Monitor and report on service level objectives, and collaborate with service and product owners to establish key performance indicators.
- Mentor/Coach: Conduct knowledge transfer sessions, design training programs, and coach new team members on processes and practices.
Tech Lead
Cognizant Technology Solutions
09.2017 - 12.2018
- Investigation and resolution of process failure in SF applications using, web service tool, Splunk, and Instrumental applications
- Responsible for Job creating, modifying, rescheduling, deleting, rerun, holding, forcing ok, deleting, confirm from SCOMs
- Responsible for application support & Infrastructure monitoring and maintenance, managing server health, SQL server, change management request and IIS server
- Handle various alerts regarding application issues, System issues, Database issues, Network issues, and Customer escalation issues
- Creating and responding to cases/tickets on salesforce and Escalation handling.
Application Monitoring Engineer/Group Lead
P.I Softek Ltd.
11.2013 - 09.2017
- Leading and managing 24 X 7 IT production support through a team of 5+ engineers and acting as the first point of internal escalation for the service desk team members
- Responsible for Job creating, modifying, rescheduling, deleting, rerun, holding, forced ok, delete, confirm from scams
- Keep an eye on alerts with the help of SCOM, NAGIOS, IGNITE, Appdynamics& MIR3 APICA, Sledgehammer, and Kibana 3 monitoring tools and troubleshooting application alerts/ issues and take action to resolve issues at Level I
- Responsible for application support & Infrastructure monitoring and maintenance, managing server health, SQL server, change management request and IIS server.
System Engineer (Monitoring)
Tumlare Software Services Pvt. Ltd.
05.2011 - 11.2013
- Responsible for the Infrastructure monitoring using the different tools and acting as level one support and working with the service owner to resolve the issue
- Tools- Host monitor, NetIQ App-manager, Nagios, IBM Integrated Management Module, Session killer, and TDS monitor.
Education
PG Program in DevOps - DevOps
Caltech University
04.2022 - Current
BBA - undefined
CCS university
Meerut, U.P 01.2006 - 04.2009
Skills
Amazon Web Services (AWS)
DevOps, Jenkins, Git, GitLab, Terraform, Python, SRE, Linux, Grafana, Nagios, Ignite, Solarwinds, Appdynamics, Sledgehammer, CI/CD, GUS, WindowsServer, Slack, ITIL, SCOM, PagerDuty, Splunk
Infrastructure Automation, Containerization Technologies
Monitoring and Logging DataDog GitLab Project Planning
Performance Optimization Incident Management Performance Management JIRA ServiceNow FreshService Problem-solving abilities Agile development methodologies Team Collaboration
JIRA Confluence
Certification
AWS Certified Solutions Architect - Associate
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Timeline
Lead DevOps Engineer
Infinite Computer Solutions
06.2023 - Current
PG Program in DevOps - DevOps
Caltech University
04.2022 - Current
Senior Site Reliability Engineer
SalesForce
12.2018 - 11.2022
Tech Lead
Cognizant Technology Solutions
09.2017 - 12.2018
Application Monitoring Engineer/Group Lead
P.I Softek Ltd.
11.2013 - 09.2017
System Engineer (Monitoring)
Tumlare Software Services Pvt. Ltd.
05.2011 - 11.2013
BBA - undefined
CCS university
01.2006 - 04.2009
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