Ridhi Jha
Commerce Graduate, MBA
Mumbai
Summary
To work with a reputed organization in a profile where one can utilize skills to the best and can add value to the organization.
Overview
13
13
years of professional experience
Work History
Senior Manager- Investments Products
Narnolia Financial Services Ltd
02.2018 - Current
- Responsibility to look after National Distributors, Regional Distributors and Individual Distributors
- Responsible for Sales of PMS /IAP/IFA
- Conducting Meetings for Distributors and Clients
- On-boarding process of PMS and AIF to all Individual, National & Regional Distributors
- Managing and Arranging Co-Branded Brochures with Marketing Team for all Distributors
- Handling clients and Distributors complaints and request
- Opening New PMS & Trading accounts of the clients
- After sales service for existing clients & Getting referrals
- Handling Partners Monthly payouts
- Handling Clients Management Fees
- Managing Active & Non – Active Distributors
- Handling PMS Redemption Part
- Handling Back-Office part for PMS Partners & Direct Clients.
Manager -Service Delivery Banking
INDUSIND BANK
07.2016 - 11.2017
- Customer service
- Managing a Team of ASDM (Associate service delivery manager) Meeting Monthly Business Commitment
- Revenue Generation through selling TPP
- Product Login & Conversion of business at efficient basis
- After sales service for existing clients & Getting referrals
- Resolving customers query and complaints
- Handling operation work at branch level
- Training to new team members.
Sr. Executive- Broking
ANGEL BROKING PVT. LTD
12.2013 - 07.2016
- Bolt operator
- Meeting monthly business commitment
- Revenue Generation- Through Trading, Selling Third Party Product
- Customer Service
- Sending MIS on a daily Basis Regular updates of day-to-day trading to A/C holders.
Executive Broking Dealing
NIRMAL BANG SECURITIES
01.2013 - 12.2013
- Meeting Monthly Business Commitment
- Revenue generation- Through Trading, Selling TPP products
- Customer Service and Sending across MIS on daily Basis
- Training New team member Handling Back Office for Clients Reports.
Co-Executive- Banking Broking
HDFC SECURITIES LTD
06.2011 - 12.2012
- Handling Relationship for FPS Vertical of HDFC Securities
- Meeting Monthly Business Numbers
- Login & Conversion of business at efficient basis
- Maintaining relevant business MIS and sending across on a regular basis
- Monthly Reports Share with Mapped Clients
- Managing back office for mapped clients.
Education
MBA - Sales And Marketing
Welingkar Institute of Management
Mumbai, India03.2023
Bachelor of Commerce -
Mumbai University
Mumbai, India 04.2001 -
Skills
Team Leadership
Operations Management
Strategic Planning
Performance Management
Sales & Marketing
MIS & Operations
Brief About Me
A professional with 13 Years of Exp. Carrying positive & learning attitude, aspiring for being better than best.
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Marathi
Elementary (A2)
Urdu
Intermediate (B1)
Timeline
Senior Manager- Investments Products
Narnolia Financial Services Ltd
02.2018 - Current
Manager -Service Delivery Banking
INDUSIND BANK
07.2016 - 11.2017
Sr. Executive- Broking
ANGEL BROKING PVT. LTD
12.2013 - 07.2016
Executive Broking Dealing
NIRMAL BANG SECURITIES
01.2013 - 12.2013
Co-Executive- Banking Broking
HDFC SECURITIES LTD
06.2011 - 12.2012
Bachelor of Commerce -
Mumbai University
04.2001 -
MBA - Sales And Marketing
Welingkar Institute of Management