VIDYA HARKAL
Pune
Summary
Professional with strong background in Presales with experience in client coordination, quotation preparation, vendor management and tender documentation. Proven ability to work with internal and external stakeholders to deliver technical solutions. Seeking opportunities to grow in a challenging presales role.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Presales Executive
Prasa Infocom & Power Solutions Pvt. Ltd
01.2025 - Current
- - Coordinate with clients to understand technical requirements and prepare suitable proposals
- - Prepare techno-commercial quotations and handle tender and bid documentation
- - Liaise with OEMs and vendors for pricing, delivery and technical inputs
- - Support sales team through enquiry management, follow-ups and technical presentations
- - Coordinate with internal departments to ensure timely delivery of solutions
Service Coordinator
Prasa Infocom & Power Solutions Pvt. Ltd
08.2022 - 12.2024
- - Managed customer service requests and allocated work to service engineers
- - Coordinated with internal departments and vendors for spare parts and logistics
- - Maintained service records and ensured proper closure of cases
- - Followed up with customers for feedback and documented service performance
- - Prepared and submitted daily/weekly service reports to management
Quality Supervisor
Anadaji Haridas Pvt Ltd
02.2022 - 06.2022
- - Managed customer calls and coordinated with service technicians for onsite support
- - Prepared service quotations and followed up for approvals and confirmations
- - Maintained service logs and updated management on work status
- - Assisted sales team with service inputs during proposal preparation
- - Coordinated with vendors for sourcing spare parts and consumables
Service Coordinator
Infork Logistic Pvt Ltd Solutions
09.2020 - 12.2021
- - Managed customer support activities related to service and maintenance
- - Scheduled service visits and coordinated with technicians for timely execution
- - Coordinated with vendors for spares procurement and follow up
- - Prepared and submitted service reports and maintained equipment service records
- - Supported annual service plan preparation and documentation
Junior Process Engineer
Mahindra & Mahindra FES
09.2018 - 06.2020
- - Assisted in process planning and development for manufacturing and assembly lines
- - Prepared work instructions and standard operating procedures (SOPs)
- - Monitored production and implemented improvements to reduce downtime
- - Coordinated with cross-functional teams for process trials and new product introduction
- - Supported the quality team in resolving process-related issues
Education
Diploma - Mechanical Engineering
Govt. Polytechnic Jintur
Jintur, Maharashtra01.2018
Skills
- - Client Coordination
- - OEM / Vendor Coordination
- - Quotation & Proposal Preparation
- - Tender / Bid Documentation
- - Stakeholder Management
- - MS Office (Excel, Word, PowerPoint)
- Cross-functional coordination
- Competitive analysis
- Teamwork and collaboration
- Adaptability and flexibility
- Sales support
Certification
- Piping design & engineering Certificate with (A+)
- QCFI Gold Medalist (2019)
Languages
English
Hindi
Marathi
Timeline
Presales Executive
Prasa Infocom & Power Solutions Pvt. Ltd
01.2025 - Current
Service Coordinator
Prasa Infocom & Power Solutions Pvt. Ltd
08.2022 - 12.2024
Quality Supervisor
Anadaji Haridas Pvt Ltd
02.2022 - 06.2022
Service Coordinator
Infork Logistic Pvt Ltd Solutions
09.2020 - 12.2021
Junior Process Engineer
Mahindra & Mahindra FES
09.2018 - 06.2020
Diploma - Mechanical Engineering
Govt. Polytechnic Jintur
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