VIJAY KADALI
Hotelier
Mumbai
Summary
Proven Food and Beverage Associate with a track record of enhancing guest satisfaction and streamlining operations at St Regis Mumbai Penthouse. Skilled in POS System Operation and exceptional communication, adept at leading cross-functional teams and handling cash with proficiency. Achieved significant improvements in guest service efficiency and staff training support.
Overview
2
2
years of professional experience
Work History
Food and Beverage Associate
St Regis Mumbai Penthouse
Mumbai, India (Remote)
10.2022 - Current
- Koishii (Nikkei Cuisine Restaurant)
Punching Regular Stores on Birchsheet for the Smooth Operations
Ensured all service areas were consistently well-stocked, clean, and properly organized to meet the demands of peak dining periods.
Efficiently handled customer complaints by swiftly addressing issues and offering appropriate resolutions to maintain loyalty among patrons.
- By The Mekong (Pan Asian Restaurant)
Taking Care of the Night Closing
CCG Inventory On Monthly Basis
Head Cashier
Solving Check Queries
Monthly Training Actualization
Guest Service Associate
Suryagarh
Jaisalmer, India
09.2022 - 10.2022
- Enhanced guest satisfaction by addressing inquiries and resolving issues promptly.
Education
Bachelor of Science - Hospitality Administration And Management
Rizvi College Of Hotel Management
Mumbai 04.2001 -
Junior College - Commerce
JES Junior College
Mumbai, India 04.2001 -
Skills
Communication abilities
POS System Operation
Staff training support
Guest Services
Cross-Functional Teamwork
Cash handling proficiency
Languages
Telugu
Advanced (C1)
Hindi
Advanced (C1)
English
Advanced (C1)
Marathi
Intermediate (B1)
Timeline
Food and Beverage Associate
St Regis Mumbai Penthouse
10.2022 - Current
Guest Service Associate
Suryagarh
09.2022 - 10.2022
Bachelor of Science - Hospitality Administration And Management
Rizvi College Of Hotel Management
04.2001 -
Junior College - Commerce
JES Junior College
04.2001 -