VIJAY KADALI
Hotelier
Mumbai
Summary
Proven Food and Beverage Associate with a track record of enhancing guest satisfaction and streamlining operations at St Regis Mumbai Penthouse. Skilled in POS System Operation and exceptional communication, adept at leading cross-functional teams and handling cash with proficiency. Achieved significant improvements in guest service efficiency and staff training support.
Overview
2
2
years of professional experience
Work History
Food and Beverage Associate
St Regis Mumbai Penthouse
10.2022 - Current
- Koishii (Nikkei Cuisine Restaurant)
Punching Regular Stores on Birchsheet for the Smooth Operations
Ensured all service areas were consistently well-stocked, clean, and properly organized to meet the demands of peak dining periods.
Efficiently handled customer complaints by swiftly addressing issues and offering appropriate resolutions to maintain loyalty among patrons.
- By The Mekong (Pan Asian Restaurant)
Taking Care of the Night Closing
CCG Inventory On Monthly Basis
Head Cashier
Solving Check Queries
Monthly Training Actualization
Guest Service Associate
Suryagarh
09.2022 - 10.2022
- Enhanced guest satisfaction by addressing inquiries and resolving issues promptly.
Education
Bachelor of Science - Hospitality Administration And Management
Rizvi College Of Hotel Management
Mumbai 04.2001 -
Junior College - Commerce
JES Junior College
Mumbai, India 04.2001 -
Skills
Communication abilities
Languages
Telugu
Advanced (C1)
Hindi
Advanced (C1)
English
Advanced (C1)
Marathi
Intermediate (B1)
Timeline
Food and Beverage Associate
St Regis Mumbai Penthouse
10.2022 - Current
Guest Service Associate
Suryagarh
09.2022 - 10.2022
Bachelor of Science - Hospitality Administration And Management
Rizvi College Of Hotel Management
04.2001 -
Junior College - Commerce
JES Junior College
04.2001 -
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