Vijay Rawal

Received transaction data on daily basis and re-organized it for analysis as per the SOP

To maintain confidentiality of all customer and personal information

To take responsibility for health and safety in the workplace

• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Responded to customer requests for products, services, and company information.