Vijay Sharma

Conduct market research and gather feedback from 10000+ users to identify customer needs and opportunities for differentiation

Mentor and manage a team of 8 product specialists, fostering a culture of innovation and earning two team members the “Employee of the Year” award under my leadership

Use agile methodologies to manage product backlogs, prioritize features, and ensure timely delivery of high-quality releases, resulting in an average release cycle time reduction of 25%

Leveraged data analysis and user feedback to drive improvements ad optimizing product performance and resulting in a 23% decrease in customer support requests

Assisted in user testing and feedback sessions, incorporating insights from 500+ users to implement 15 user-requested features and achieve a 12% improvement in user satisfaction scores

Worked with engineering, design, and marketing teams to define product visions, strategies, and roadmaps, leading to the successful launch of 3 new products

Identified key areas for improvement and achieved a 10% decrease in user churn rate by analyzing app usage data and user behaviour

Achieved sales goals and service targets by cultivating and securing new customer relationships.

Researched sales opportunities and possible leads to exceed sales goals and increase profits.

Established and maintained positive relationships with vendors to determine product availability and quality.

Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.

Achieved the target of selling 5000+ sims