Summary
Overview
Work History
Education
Skills
Timeline
Generic
Vikash Ghosh

Vikash Ghosh

Key Account Manager - Affinity Business
Pune

Summary

Collaborative Key Account Manager with demonstrated success in relationship building, negotiating and developing new business within targeted and assigned accounts. Strong analytic, quantitative and technical aptitude with great attention to detail. Self-motivated, driven and adaptable with proven track record of exceeding goals.

Overview

10
10
years of professional experience
1
1
Language

Work History

Key Account Manager (Supporting TCHFL & SMFG)

Medibuddy VHealth
04.2023 - Current
  • Business Development- tying up with new Affinity partnerships as one of main fundamental components- KRA.
  • Own sales target of each partnership & Doubled the sales in March 2024.
  • Regularly engage with key SPOC's across partnerships to create visibility, top of mind recall & explore new opportunities
  • Act as critical point contact for various stakeholders in partners
  • Manage and build relationships with SPOCs across channels of key partnerships
  • Manage day to day transactions across key partnerships
  • Keep track of key initiatives and ensure timely execution by effectively coordinating with partners key SPOC's & NKAM's & internal SPOC's.
  • Ensure timely launch of new channel / new product to meet business plans
  • Feed NKAM's and Business Head with various portfolio / partnership analysis to take critical decision in growing profitable business
  • Drive customer engagement programs to drive utilization and healthy persistency levels
  • Share monthly partnership updates like utilization report, performance update etc. with key stakeholders at partnerships & Medibuddy
  • Working with NKAM on new business development pipeline/on-boarding new Affinity partnerships.
  • Organized cross-functional teams to address complex client requests or projects efficiently, resulting in increased satisfaction levels among key accounts holders.
  • Developed customized proposals for potential clients, demonstrating value of company's products and services.
  • Increased overall efficiency while reducing operational costs through continuous evaluation and adjustment of key account management strategies.
  • Maintained high level of industry knowledge by attending relevant conferences, seminars, and workshops, contributing to development of innovative solutions for clients.
  • Mentored junior members of team in key account management best practices, fostering culture of continuous learning and professional growth within organization.

Deputy Manager (Supporting Bajaj Finance Limited)

Bajaj Allianz Life Insurance Co. Ltd
10.2021 - 04.2023
  • Meeting the prospect/client with the recommendation of cover. Understanding the prospect/client's business and risk exposures.
  • Understanding the prospect/client's business and risk exposures
  • Providing Quotations as per different stake holder requirements
  • Negotiating the terms and conditions received from the insurers to meet the client's requirements
  • Update knowledge by participating in programs on Insurance mandated by IRDA; reading professional publications; maintaining personal networks; participating in professional organizations; attending training programs
  • Responsible for cross and up selling of the product for established stakeholders
  • Tracking group policies renewal and working with internal teams to renew the polices
  • Planning & Implementation of the marketing plans in lines of property, liability, employee benefits insurance programs, and specialty lines
  • This position also involves understanding the client's industry to provide them best solutions related to corporate Insurance program
  • Good experience in applying the policy conditions and reinsurance terms
  • Researching and reviewing up-to-date business processes and new IT advancements to make systems more modern
  • Calling and client acquiring process execution
  • Requirement gathering, gap analysis, requirement estimation, prioritization, solutioning
  • Monitoring current sales structure and handling sales forecast
  • Worked with different functionalities such as UW, risk management, operations, claims &IT for client servicing, policy administrations, portfolio management and furthered in overall growth of business unit
  • Developing and re-developing of the products as per client requirements
  • Creating and working on the TAT so that product and service is delivered on time
  • Worked on marketing mix strategies to ensure growth in market share

Assistant Manager (Supporting BHFL)

ICICI Prudential Life Insurance Co. Ltd, Housing Finance Limited
08.2018 - 10.2021
  • Creating partner ecosystem through onboarding new clients
  • Creating new strategic business relationships, while expanding established business accounts
  • Identifying marketing opportunities by studying client's requirement; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share
  • Tracking group policies renewal and working with internal teams to renew the polices
  • Responsible for creating operational desk to eradicate the operational issue of the stake holder
  • Creating a database or prospective clients
  • Maintaining constant touch with them by identifying key stakeholder and decision makers on corporate Insurance program
  • Responsible for cross and up selling of the product for established stakeholders
  • Tracking, managing and communicating sales forecasts and results
  • Assisting the prospect/client in filling up detailed risk questionnaires and explaining coverage terms to them
  • Handling after sales service for group clients
  • Planning & Implementation of the marketing plans in lines of property, liability, employee benefits insurance programs, and specialty lines
  • This position also involves understanding the client's industry to provide them best solutions related to corporate Insurance program
  • Worked with different functionalities such as UW, risk management, operations, claims &IT for client servicing, policy administrations, portfolio management and furthered in overall growth of business unit
  • Identifying marketing opportunities by studying client's requirement; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share
  • Ensure the policy TATs are maintained as per regulations and publish monthly dashboards mentioning the same
  • Train new hire clients for system navigation and familiarization of company product and policies
  • Initiating new business with partner to increase the shop share

Quality Control Officer

VRS Foods Ltd
10.2014 - 12.2015
  • Collaborated with manager to chart out training programs
  • Assisted in setting up policies and evaluate work output
  • Monitors daily production yields and works on minimizing rejects and controlling scraps within allowable tolerances
  • Check/control and investigates sources of ingredient and packaging material variances
  • Produces on daily base the End-of-Shift production report accurately filled out, mentioning all out of line situations such as downtime occurred, reasons, and corrective actions were taken
  • Knowledge of housekeeping and 5s cleaning system
  • Built productive relationships at all level within company
  • Formulated strategies for quality assurance and quality control to conform to productivity goals, ensuring proper facilities across the units for smooth operations
  • Knowledge of quality evaluation includes testing of Skimmed milk powder / Butter / Gee / Milk sample and Condensed milk
  • Full Knowledge of HACCP/ ISO/ GMP
  • Internship and Summer Training:
  • Metro Zip Green Mahindra Logistics: Advertising and Sales promotion

Education

M.B.A -

I.M.E.D
Pune

B.Tech -

UGC SHIATS
Allahabad

12th -

U. P B.N.B. P
Gorakhpur

10th -

C.B.S.E
Gorakhpur

Skills

    Business Development, New Acquisition, Claims Management, Management Information Systems (MIS), Health Insurance, Reinsurance, Home Loan, Team Handling, Product Training, Insurance, Life insurance, General Insurance

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Timeline

Key Account Manager (Supporting TCHFL & SMFG)

Medibuddy VHealth
04.2023 - Current

Deputy Manager (Supporting Bajaj Finance Limited)

Bajaj Allianz Life Insurance Co. Ltd
10.2021 - 04.2023

Assistant Manager (Supporting BHFL)

ICICI Prudential Life Insurance Co. Ltd, Housing Finance Limited
08.2018 - 10.2021

Quality Control Officer

VRS Foods Ltd
10.2014 - 12.2015

M.B.A -

I.M.E.D

B.Tech -

UGC SHIATS

12th -

U. P B.N.B. P

10th -

C.B.S.E

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Vikash GhoshKey Account Manager - Affinity Business