Summary
Overview
Work History
Education
Skills
Interests
PERSONAL DETAILS
Timeline
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Vikram Erlapalle

Principal Software Tester
Pune

Summary

Principal AI Software Tester with 9+ years of QA experience, including 4+ years in RAG application testing for AI-driven organizations. Expertise includes LLM evaluation, hallucination detection, semantic search QA, and prompt engineering validation across large repositories (10,000+ docs). Skilled in leading cross-functional teams of 3+ members and proficient in end-to-end testing across API, backend, database, UI, and client-server applications in domains such as Security (Antivirus), Email, CRM, and Helpdesk Ticketing Systems. Experienced in testing diverse development projects, aligning testing with customer requirements, and applying modern software development and QA methodologies.

Overview

12
12
years of professional experience

Work History

Principal Software Tester

Xdge AI
06.2022 - Current
  • Led comprehensive AI testing strategy for enterprise RAG-based platform serving 10000+ users across major workplace applications (Slack, Gmail, JIRA, Confluence, Salesforce, MS-Teams).
  • Key Achievements:
  • Developed robust QA processes for RAG-based systems, ensuring consistent semantic relevance and minimizing hallucination-related issues.
  • Led QA team of 4 members, implementing end-to-end testing frameworks for Deep Research Workflow (DRW), Smart Meeting Assistant, and Collection features
  • Technical Responsibilities:
  • Tested semantic search, summarization, AI endpoints & integrations
  • Requirement analysis, sprint planning, JIRA workflow management
  • Responsibility of handling and testing End-To-End Application
  • Guiding and reviewing of test spec & test cases
  • Critical Test cases execution & bug filling.

Sr. QA Engineer

Quick Heal Technologies Ltd.
09.2018 - 10.2022
  • Endpoint Detection and Response is the product which provides the root cause analysis of the malicious activities happening on the endpoint. It is the product which is going to be used by IR’s and SOC Team. Users can take remediation actions as well on the malicious Process, File or Registry events.
  • Technical Responsibilities:
  • Worked on EDR & UEM products from scratch, including requirement gathering.
  • Participated in sprint planning and story discussions, defining story scope with stakeholders.
  • Performed analysis of 3rd-party applications and contributed to AWS POC tasks.
  • Prepared and reviewed test specifications and test cases.
  • Identified root causes of issues and provided project demos to stakeholders.
  • Responsible for API, UI, functional, localization.
  • Handled bug filing and tracking.

Tester

QuantumLink Communication Pvt. Ltd
08.2015 - 08.2018
  • Project Understanding, Analysis, Requirement Gathering
  • Test case writing and execution
  • Bug reporting and tracking.

Research Executive

Max Secure Software Pvt. Ltd.
06.2014 - 10.2015
  • Static malware analysis/Virus Testing

Education

B.E. - Information Technology

Wainganga College of Engineering (Nagpur University)
Nagpur, Maharashtra
01.2013

HSC - Science

Yashawant Vidhyalaya
Latur, Maharashtra
01.2007

SSC -

Yashawant Vidhyalaya
Latur, Maharashtra
01.2005

Skills

  • RAG - LLM & AI Testing Expertise
  • LLM Behavior Testing (zero-shot, few-shot, chain-of-thought)
  • Hallucination Detection & Mitigation Testing
  • LLM Output Validation
  • Model Regression Testing after fine-tuning or model updates
  • Expertise in functional, API, integration & regression testing
  • Backend & Database Validation (SQL queries)
  • Expertise Smoke & Sanity Testing
  • Exploratory & Ad-hoc Testing
  • Defect Reporting & Tracking (JIRA)
  • Requirement Analysis
  • Cross-Browser & Cross-Platform Testing (Compatibility testing)
  • Test Plan Preparation
  • User Interface (UI/UX) Validation
  • Strong Debugging & Troubleshooting Skills
  • Technologies / Tools Used

  • Databases: MySQL, NoSQL, Vector Databases
  • AWS: S3, CloudWatch, Athena, Amazon Elasticsearch
  • Virtualization Exposure: vCenter, ESXi Servers (VMs), Hyper-V
  • API Testing: Postman
  • Operating Systems: Windows, Linux, macOS
  • AI Testing Tools: OpenAI, TestCraft
  • AI Automation Platforms: BrowserStack (Low-Code Automation), Tonicai
  • Project Tools - JIRA, Zephyr, Agile/Scrum Methodologies

Interests

Hobbies : Badminton, Swimming, Travelling by road

PERSONAL DETAILS

  • Date of Birth : 1990-02-15
  • Marital Status : Married
  • Temporary Address : C17 -Little Earth, Ravet, Pune
  • Permanent Address : Shivamaya building, Latur (Maharashtra) - 413515

Timeline

Principal Software Tester

Xdge AI
06.2022 - Current

Sr. QA Engineer

Quick Heal Technologies Ltd.
09.2018 - 10.2022

Tester

QuantumLink Communication Pvt. Ltd
08.2015 - 08.2018

Research Executive

Max Secure Software Pvt. Ltd.
06.2014 - 10.2015

B.E. - Information Technology

Wainganga College of Engineering (Nagpur University)

HSC - Science

Yashawant Vidhyalaya

SSC -

Yashawant Vidhyalaya
Vikram ErlapallePrincipal Software Tester