Vilas Bhakde
Pune
Summary
Instrumental IT Manager bringing 14+ years of experience achieving ambitious goals in challenging IT environment. Diligent, forward-thinking and adaptable to dynamic company, customer, and project needs. Successful at motivating teams to meet demanding timelines.
Overview
17
17
years of professional experience
1
1
Certification
Work History
IT Manager
Eastern Enterprise (Oostelijke ondernaming LLP)
07.2021 - Current
- Manage IT projects, including planning, resource allocation, and tracking progress to ensure successful implementation
- Provide technical guidance and support to team members, fostering their professional growth and development
- Implemented robust backup strategies to safeguard critical data against loss or corruption, minimizing potential risks.
- Enhanced IT infrastructure security with regular vulnerability assessments and proactive patch management.
- Managed vendor relationships for hardware, software, and services procurement, ensuring quality products at competitive prices.
- Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
- Ensured compliance with industry regulations by implementing comprehensive IT policies and procedures covering data privacy, security, and access controls.
- Developed and implemented measures and procedures to protect IT systems from cyber threats and data breaches.
- Lead team of IT professionals in executing daily operations and ensuring smooth functioning of IT systems.
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Optimized helpdesk performance through process improvements, enabling faster response times and increased user satisfaction levels.
Team Lead - IT Operations
Asentech India Pvt. Ltd.
12.2013 - 06.2021
- Integrate Active directory on Dev Environment Linux Server (Ubuntu/CentOS) to manage project wise access and make centralize access authorization
- Deployed Veeam backup and replication for Hyper-V and VMware
- Written Shell script for backing up Linux based database and web code to NAS
- Deployed OCS IT Inventory Open source server and agent for captured hardware and software details centrally
- Successfully deployed and manage AWS/Rackspace production system
- Customized and deployed PowerShell script for password expiration notification for Active Directory users
- Customized and deployed PowerShell script to monitor Server HDD Space and send notification to Helpdesk
- Got opportunity to manage Cloud, Linux and Web Apps Servers for PSKW, MNGHealth, Skipta, Pfizer, DolanMedia, SourceMedia, BCG, NBM, FuturePlc, Xreach, FarmJournel, Relevate, Novartis
- Provided technical support and resolve hardware and software issues
- Administered user accounts, permissions, and access rights
- Performed regular backups and implement disaster recovery plans
- Monitored system performance and ensure availability and reliability
- Installed, configured, and troubleshooted hardware and software components
- Manage and maintain organization's computer systems and networks.
- Established clear performance metrics for team which helped in tracking progress towards set targets effectively.
- Served as role model for team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Directed and supervised team of 9 engaged in IT Support.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times
System Administrator
Prasanna Purple Mobility Solutions Pvt. Ltd.
09.2009 - 12.2013
- Established effective communication channels between IT support staff and end-users, leading to improved issue resolution times overall
- Managed onboarding and offboarding of employees
- Supported implementation of new technologies by providing technical expertise and training to colleagues as needed
- Provisioned new software and hardware for use, following established security policies
- Diagnosed and resolved complex technical issues through in-depth analysis, facilitating uninterrupted business operations
Computer Hardware Engineer
Prasanna Travels Pvt. Ltd.
01.2008 - 08.2009
- Performed On-Site support for assembling, installation/repair for all type of Desktops and Laptops.
Computer Hardware Engineer
Samtech Computers
05.2007 - 01.2008
- Performed On-Site support for assembling, installation/repair for all type of Desktops and Laptops.
Education
MBA - Information Technology
Dr. D.Y. Patil University
Pune02.2021
B.Com - Business Mathematics And Statistics
Amravati University
04.2007
Skills
- IT Infrastructure
- ITIL Framework
- IT Asset Management
- Cybersecurity Management
- IT Compliance
- IT risk management
- IT Procurement
- Information Security
- IT Budgeting
Certification
- RedHat Certified Engineer
- ITIL V3 Foundaton
- Microsoft Certified Professional
- ISO 27001:2022 Certified Lead Auditor
- Google Cybersecurity Specialization
Languages
English
Hindi
Marathi
Timeline
IT Manager
Eastern Enterprise (Oostelijke ondernaming LLP)
07.2021 - Current
Team Lead - IT Operations
Asentech India Pvt. Ltd.
12.2013 - 06.2021
System Administrator
Prasanna Purple Mobility Solutions Pvt. Ltd.
09.2009 - 12.2013
Computer Hardware Engineer
Prasanna Travels Pvt. Ltd.
01.2008 - 08.2009
Computer Hardware Engineer
Samtech Computers
05.2007 - 01.2008
MBA - Information Technology
Dr. D.Y. Patil University
B.Com - Business Mathematics And Statistics
Amravati University
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