To work in challenging environment demanding all my skills & efforts to explore and adapt myself in differential fields and realize my potentials and contribute to the development of organization with impressive performance.
Overview
13
13
years of professional experience
Work History
Process Specialist - Helpdesk and Invoice Processing
Infosys BPM Ltd.
Current - Current
Manage Help desk role makes accounts payable management extremely simple by letting them manage all vendor communication, pending payments inquiries etc
From one interface
Never let any payment enquiries get delayed and have complete control over your accounting issues, with sales force help desk
Supplier/vendor contact management via teams calls for any queries related to invoice submission
Internally BP users receive the query in the tool live chat & get resolve all the vendor queries
To raise technical issues via ServiceNow (Snow ticket)
New vendor creation via raising ticket to vendor master data with all the supporting mandatory documents receives from vendor like vendor creation form, banking letter head etc
Handling remittance related query, expedite payment query, payment term change query & payment date of invoices etc
Credit note submission related queries
Processing PO, Non-PO invoices, Debit Note, Credit Note and other is in SAP and ESO
DI project- Digital invoicing - to process invoices via ICC tool
To release parked/exception/system hold invoices with corrective action.
Senior Analyst
Hexaware BPS
08.2021 - 09.2021
Reconciliation
Customer Service Executive
Eureka Outsourcing Solutions Private - HDFC
05.2021 - 07.2021
To Process Business loan Applications.
Analyst
WNS Global Services Ltd.
10.2019 - 05.2021
Email-Support Box- Reply to Vendor queries related invoices and T&E
Processing PO, Non-PO invoices, Debit Note, Credit Note and other
Travel Expense Reimbursement Processing
Working on Rejected Invoices
Communicate with onshore team for client queries and resolution
Handling weekly call with client
To create PPT presentation for weekly call
Ensure prompt and accurate processing of payments within payment cycle and Month Education
Account Support Executive
Axcel Support Services Pvt Ltd.
11.2018 - 06.2019
Invoice Creation and Processing
Travel Expense Reimbursement Process
Working on Rejected Invoices
Email-Support Box- Reply to Vendor queries related invoices and T&E
New Vendor setup in system
Communicate with onshore team for client queries and resolution
To maintain Payment Sheet and Entries Posting into QuickBook and Miracle Tool
Ensure prompt and accurate processing of payments within payment cycle
Payroll Processing and Timesheet Checking.
Senior Process Assistant
Sopra Steria India Pvt Ltd.
11.2016 - 07.2018
Processing of PO, Non PO, Utilities, Credit Memo Invoices on Oracle application for UK clients
Working on SOP application to release invoices holds
To work on rejected invoices for on time supplier payments
Coordinate with SMT team for supplier related queries
Maintain the invoice processing update tracker for new updates
Email-Support Box- Reply to Vendor queries related invoices
QA/QC (Quality Audit and Quality Check)
Ensure accurate and timely processing of invoices in accordance with company policies and client requirements and maintaining SLA.
Senior Process Executive
Cognizant Technology Solutions India Pvt. Ltd/ Bank of New York Mellon
09.2011 - 11.2016
Processing of PO, Non PO, Utilities, Credit Memo Invoices in Oracle & Catalyst system for US clients
Uploading invoices in Oracle and Catalyst system from mails
Email-Support Box- Reply to Vendor queries related invoices
Quality Check
To generate T&E status reports-Pending Payable Approvals, Validation
To audit all employee travel and expense claims and ensure that employee claim is reasonable and Policy compliance
Ensure accurate and timely processing of invoices in accordance with SOP and client requirements to maintain SLA
To give Process training
Responsible for resolving queried related to processing invoices.
Education
B.Com -
University of Pune
Pune, Maharashtra
06.2011
H.S.C -
Board of Maharashtra
06.2008
S.S.C -
Board of Maharashtra
06.2007
Skills
Excellent Interpersonal Skills
Analytical Problem Solver
Punctual
Self-motivated and committed
Accomplishments
Achieved Unicorn and Spotlight Award for quality work and production.
XOXO award for DI project.
Token of appreciation received from Team Manager and DGM under the Source Net idea innovation forum.
Soft Skill Development Forum under Pune University.
Languages
English
Hindi
Marathi
Personal Information
Date of Birth: 03/28/90
Gender: Male
Nationality: Indian
Hobbies and Interests
Reading economic article
Listening Music
Playing Cricket
Timeline
Process Specialist - Helpdesk and Invoice Processing
Infosys BPM Ltd.
Current - Current
Senior Analyst
Hexaware BPS
08.2021 - 09.2021
Customer Service Executive
Eureka Outsourcing Solutions Private - HDFC
05.2021 - 07.2021
Analyst
WNS Global Services Ltd.
10.2019 - 05.2021
Account Support Executive
Axcel Support Services Pvt Ltd.
11.2018 - 06.2019
Senior Process Assistant
Sopra Steria India Pvt Ltd.
11.2016 - 07.2018
Senior Process Executive
Cognizant Technology Solutions India Pvt. Ltd/ Bank of New York Mellon
09.2011 - 11.2016
B.Com -
University of Pune
H.S.C -
Board of Maharashtra
S.S.C -
Board of Maharashtra
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