Summary
Overview
Work History
Education
Skills
Personal Information
Disclaimer
Certification
Timeline
Generic
Vinod Sopan Dhotare

Vinod Sopan Dhotare

In Dealer trainer/Workshop Manager
Islampur

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

8
8
years of professional experience
4026
4026
years of post-secondary education
3
3
Certifications
3
3
Languages

Work History

Workshop Manager

Crystal Kia
10.2023 - Current
  • Enhanced customer satisfaction by consistently delivering quality workmanship and meeting deadlines.
  • Managing all servicing, maintenance, and repair work of customer cars, ensuring compliance with manufacturer specifications
  • Supporting the team, providing mechanical advice and expertise when needed.
  • Managed and led a team of technicians for optimal productivity and job satisfaction.
  • Supervising and evaluating the performance of technicians and other workshop staff.
  • Motivating and developing staff to achieve business goals.
  • Recruiting and hiring workshop team members.
  • Prioritizing jobs and ensuring they are completed on time.
  • Reporting on key performance metrics like throughput, customer complaints, audit results, and technician productivity.
  • Staying up-to-date with industry trends and best practices

In Dealer Trainer

Crystal KIA
Pune
10.2023 - Current
  • The KDIT would be taking care of Induction & Basic training programs for dealer after sales manpower & also designing & delivery of need based training basis performance
  • Collaborated with management to develop strategies for optimizing dealer performance and improving overall operational efficiency.
  • Enhanced customer satisfaction by providing personalized assistance and tailored recommendations
  • Improved diagnosis & Achievement of Fix it Right first time (FRFT),improved Service Quality.
  • Technical Support in Critical cases
  • Raise Hotline For Technical support
  • Raise DTR/Pre escalation

Certified Consultant Technical Expert (CET)

B4s motors Citroen
01.2021 - 09.2023


  • Provide technical guidance and expertise to technicians.
  • Assist technicians in diagnosing and resolving complex technical issues.
  • Stay up-to-date with the latest automotive technology and repair procedures.
  • Ensure compliance with manufacturer guidelines and industry standards.
  • Monitor and improve the quality of service and repairs.
  • Ensure timely completion of repairs and minimize customer downtime.
  • Communicate effectively with technicians, service advisors, and customers.
  • Establish and maintain strong relationships with factory representatives
  • Efficiently can use technical manuals and computer-assisted diagnostic equipment to check and analyze the performance of electric/electronic, mechanical, pneumatic, and hydraulic systems
  • Ensure the proper care, storage, and inventory of special tools.
  • Raise DID case for diagnosis assistance

Master Technician

Dhone Ford
11.2016 - 01.2021
  • Diagnose and repair complex mechanical, electrical, and electronic issues.
  • Utilize advanced diagnostic tools and equipment.
  • Troubleshoot and resolve difficult problems that other technicians cannot.
  • Improved vehicle performance by conducting comprehensive diagnostics and identifying root causes of issues.
  • Supported business growth through building strong relationships with customers, addressing their concerns promptly and professionally.
  • Enhanced team efficiency by assisting coworkers with complex tasks and sharing technical knowledge.
  • Demonstrated versatility as a Master Technician by handling a wide range of repair tasks across various vehicle makes and models.

Education

Diploma -

Dr. Bapuji Salunkhe inst. of eng. & technology

HSC - undefined

Vidyamandir Junior College

SSC -

Sadguru Madhyamik Ashram Shala
32 Shirala

Skills

  • problem-solving diagnostics

  • Friendly, positive attitude

  • Teamwork and collaboration

  • Supervision and leadership

  • Certified Master Technician In Ford India

  • Certified EV Technician Citroen/Kia

  • Certified Technical Expert in Citroen India

  • Winner of national technical skills competition, Citroen India

Personal Information

  • Date of Birth: 06/10/93
  • Nationality: Indian
  • Marital Status: Single

Disclaimer

I hereby declare that the information given above is true to best of knowledge.

Certification

[Certified Technical Expert], [Citroen India] - [2023]

Timeline

Workshop Manager

Crystal Kia
10.2023 - Current

In Dealer Trainer

Crystal KIA
10.2023 - Current

Certified Consultant Technical Expert (CET)

B4s motors Citroen
01.2021 - 09.2023

Master Technician

Dhone Ford
11.2016 - 01.2021

HSC - undefined

Vidyamandir Junior College

Diploma -

Dr. Bapuji Salunkhe inst. of eng. & technology

SSC -

Sadguru Madhyamik Ashram Shala

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Vinod Sopan DhotareIn Dealer trainer/Workshop Manager