Proven leader in systems engineering, adept at driving significant improvements in infrastructure management and penetration testing. At Techigent Technologies Pvt Ltd, I spearheaded a team to enhance system security and efficiency, showcasing exceptional problem-solving and leadership skills. Achieved a notable increase in system performance, underlining a commitment to continuous improvement and results.
Overview
4
4
years of professional experience
Work History
Senior Systems Engineer / Team Leader
Techigent Technologies Pvt Ltd
04.2024 - Current
Active Directory Console Management.
Office 365 Admin Console Managed.
Monitored inventory levels and advised management of need for replenishment.
Documented and distributed up-to-date asset management roles, responsibilities, and plans.
Prepared estimates used by management for purposes such as planning, organizing, and scheduling work.
Applied effective time management techniques to meet tight deadlines.
Coordinated and supported asset management functions.
Supported creation and maintenance of asset management processes, activities and procedures.
Identified management control weaknesses and provided value added suggestions for remediation.
Customized training sessions by employee type, level and management requirements.
Executed acquisition management across product lines.
Coordinated hygiene inventory management by tracking supplies, placing orders and verifying receipt of items.
Updated asset management system to reflect work performed, monitored daily activity, installed and maintained PC hardware and handled other administrative duties.
Assisted with ongoing date entry in asset management system.
Kept informed of latest technology trends and innovations in areas of marketing automation, marketing resource management, digital asset management and social media.
Created digital asset management system to increase security, organization and searchability of digital assets.
Delivered focused service and support to users of asset management tools and arranged, described and preserved access to digital assets.
Oversaw lease and asset management, negotiations and renewals and tenant relations for properties under management.
Researched, recommended and assisted with implementation of asset management tools and processes.
Supported continuous improvement and change management efforts.
Performed general office administration and management functions.
Monitored and met project deadlines, goals and objectives to support project management in matrixed reporting environment.
Provided customer support and follow-up with members as assigned, implementing exceptional problem-solving and management and responding appropriately to inquiries.
Valued assets by appraising current condition and assessing potential depreciation.
Evaluates the existing systems and provides the technical direction to IT support staff.
Oversees the development of customized software and hardware requirement.
Maintain security, backup, and redundancy strategies.
Identified software issues and handled troubleshooting to resolve quickly.
Kept current on all federal and corporate regulations regarding security, ensuring compliance.
Implemented security measures and software to maintain network integrity.
Analyzed network traffic and performance metrics to optimize system performance.
Installed and configured network printers and other peripheral devices.
Maintained flexible schedule and responded to after-hours and weekend emergencies.
Maximized system availability through development and testing of contingency plans.
Planned and implemented upgrades to system hardware and software.
Diagnosed and resolved hardware and software issues.
Resolved issues and escalated problems with knowledgeable support and quality service.
Implemented and maintained virtual private networks.
Researched and recommended new technologies and strategies for improving system performance.
Evaluated software products to determine compatibility with existing systems.
Monitored networks and network devices to resolve technical problems quickly.
Systems Engineer
Lauren Information Technologies Private Limited
12.2020 - 03.2024
Office 365 - Mail Merge, Assigning Tasks, Email Configuration, Email Delivery, User Management, Using Address Book, Creating Attachments, Automated Replies, Signature Configuration, Calendar Management, Using Microsoft Office applications, Etc.