Viraj Sapte
Pune
Summary
Results-oriented Revenue Manager with a proven track record in optimizing revenue and enhancing profitability within the hospitality industry. Strong communicator with a keen understanding of market dynamics, committed to achieving revenue goals while ensuring an exceptional guest experience.
Overview
11
11
years of professional experience
Work History
Revenue Manager
Voye Homes
Kerala
06.2023 - Current
- Experience in developing and executing dynamic pricing models
- Familiar with cutting-edge revenue management software
- Manage inventory and allocations to optimize revenue and occupancy.
- Monitor and manage distribution channels, including OTAs, GDS, and direct booking channels.
- Develop strategies to address unforeseen challenges
Assistant Revenue Manager
Novotel
Guwahati
02.2022 - 03.2023
- Collaborate with Revenue Manager in setting and adjusting room rates based on demand and market conditions.
- Monitor channel performance and assist in optimizing channel mix.
- Work closely with sales, marketing, and reservations teams to ensure alignment in revenue management strategies.
Assistant Reservation Manager
Crown Plaza Hotel
Pune
02.2019 - 05.2021
- Generate regular reports on reservation statistics, trends, and performance.
- Manage group reservations and coordinate with the sales team to accommodate group bookings.
- Work with the Revenue Manager to manage room inventory and allocations.
- Assist in training, mentoring, and supervising reservation staff.
Assistant Reservation Manager
The Lalit Golf & Spa Resort
Goa
07.2018 - 01.2019
- Communicate effectively with front office staff to ensure seamless check-in/check-out processes.
- Handle escalated customer issues and find satisfactory resolutions.
- Leverage technology to streamline reservation processes and enhance efficiency.
- Ensure accuracy and completeness of reservation records and documentation.
Reservation and Revenue Executive
Novotel
Pune
05.2017 - 07.2018
- Handle reservation inquiries, modifications, and cancellations.
- Assist in the development and implementation of promotions, packages, and pricing strategies.
- Ensure accuracy and completeness of reservation records.
Reservation Supervisor
Courtyard By Marriott
Pune
11.2015 - 04.2017
- Manage group reservations, collaborating with the sales team to accommodate special requests and negotiate terms
- Coordinate and manage reservations to ensure an exceptional guest experience.
- Reviewing daily reports (Arrival, Reservation Enter On, Rate Check) for error-free PMS management.
Reservation Associate
Radisson Blu Hotel
Pune
08.2014 - 11.2015
- Monitor and enhance room sales techniques and maximize revenue through upselling, and manage group bookings and end-to-end reservation processes.
- Maintain and update all room reservation transactions and availability for efficient operations.
- Sets room rates using hotel's sales strategies.
Reservation Associate
Holiday Inn
Mumbai
06.2013 - 07.2014
- Respond positively to sales inquiries to cultivate future leads.
- Identifying relevant sales opportunities
- Collaborate with sales department, oversee communication for group bookings, manage calendars.
Education
Bachelor of Hotel Management & Catering Technology -
AISSMS College of Hotel Management
PuneHSC in Commerce -
Symbiosis College Of Arts & Commerce
PuneSSC -
PES Modern English Medium School
PuneSkills
Revenue Management software
Analytical skills
Financial Acumen
Strategic Thinking
Market Knowledge
Timeline
Revenue Manager
Voye Homes
06.2023 - Current
Assistant Revenue Manager
Novotel
02.2022 - 03.2023
Assistant Reservation Manager
Crown Plaza Hotel
02.2019 - 05.2021
Assistant Reservation Manager
The Lalit Golf & Spa Resort
07.2018 - 01.2019
Reservation and Revenue Executive
Novotel
05.2017 - 07.2018
Reservation Supervisor
Courtyard By Marriott
11.2015 - 04.2017
Reservation Associate
Radisson Blu Hotel
08.2014 - 11.2015
Reservation Associate
Holiday Inn
06.2013 - 07.2014
Bachelor of Hotel Management & Catering Technology -
AISSMS College of Hotel Management
HSC in Commerce -
Symbiosis College Of Arts & Commerce
SSC -
PES Modern English Medium School