Power BI
Diksha Barbude
Agency Manager
Amravati
Summary
Accomplished Agency Manager at Birla Sun Life Insurance, adept in Operations Management and Relationship Building, significantly enhanced client retention and revenue. Spearheaded initiatives for performance improvement and sales growth, achieving notable efficiency. Excelled in staff development, fostering a culture of accountability and continuous enhancement.
Overview
1
1
year of professional experience
Work History
Agency Manager
Birla Sun Life Insurance
01.2018 - 02.2019
- Led monthly team meetings to review performance metrics, address challenges, and celebrate successes as a cohesive unit.
- Streamlined internal processes to improve overall efficiency and reduce operating costs for the agency.
- Built a culture of accountability within the organization by establishing clear expectations for individual performance.
- Developed strong relationships with key clients, resulting in increased client satisfaction and retention rates.
- Established clear performance metrics for the team, providing regular feedback and coaching to drive continuous improvement.
- Answered phone calls and e-mails regarding inquiries and arranged meetings for official business.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Education
Bachelors of Engineering - Information Technology
PR Pote Patil College of Engineering, Amravati.
Amravati 04.2001 -
High School Diploma -
Mahila Mahavidyala, Amravati
Amravati, India 04.2001 -
SSC -
Holy Cross High School
Amravati 04.2001 -
Skills
Operations Management
Relationship Building
Sales Growth
Staff Development
Performance Improvement
Quality Assurance
Sales Tracking
Software
Microsoft Excel
Microsoft Power Point
Timeline
Agency Manager
Birla Sun Life Insurance
01.2018 - 02.2019
Bachelors of Engineering - Information Technology
PR Pote Patil College of Engineering, Amravati.
04.2001 -
High School Diploma -
Mahila Mahavidyala, Amravati
04.2001 -
SSC -
Holy Cross High School
04.2001 -
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