Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Vishal Dalvi

Technical Lead, Quality Analyst
Pune

Summary

Result-driven IT professional with 18+ years of experience, spanning Quality Assurance (QA) (4 years), Business Analyst (BA) (2 years), Production Monitoring (2 years) and Progress 4GL Development (12 years). Expertise in the lending domain, including mortgage and automobile loans. Adept at ensuring software quality, optimizing processes. Proficient in testing, requirement gathering, stakeholder management and process improvements. Proven track record in driving innovation, enhancing efficiency and ensuring seamless project execution with high-quality deliverables. Committed to delivering excellence with fostering collaboration for impactful software solutions.

Business professional with robust analytical skills and proven track record in driving impactful decisions. Strong focus on team collaboration, adaptable to changing needs, and consistently delivers results. Expertise in data analysis, process improvement, and stakeholder engagement, coupled with keen ability to translate complex data into actionable insights. Reliable and goal-oriented with commitment to excellence in every project.

Overview

3
3
Languages

Work History

Loan Director
- Current
  • The Loan Director, Loan Origination System, provides financial institutions with a powerful set of tools for processing loan applications (automobile and mortgage), managing related forms and documents along with generating comprehensive set of reports. Loan Director supports both hosted and licensed clients with capability of handling direct and third party loan applications.
  • Methodology: Agile
  • Team Size: 20
  • Tools Used: JIRA, eJIRA, Selenium, Microsoft Test Manager, Postman
  • Responsibilities: Project Management and QA
  • Task Allocation and Follow-up for timely completion
  • Conducting Scrum ceremonies (Occasional)
  • Team (On-shore off-shore) co-ordination
  • Test case writing (PI enhancement and regression if any)
  • Testing – Manual (Functional, API, Load) and Regression
  • Peer review and optimization
  • Training fresher’s/new team members
  • Writing Automation scripts
  • Giving Test Plan walkthrough to all (Business Analysts, Implementations Team, Product Owner and SMEs, Developers) stakeholders making sure adequate test coverage
  • Achievements:
  • Optimized Test Plan and Test Case creation using Fiserv internal AI tool Aitirium (tool with security rapper on CahtGPT)
  • Appreciated by all stake holders for internal and external project demo
  • Multiple appreciations for raising flags promptly for gaps in requirement, test environment or third party environment/data not ready
  • Multiple leaving proofs for fast and maximum number of valid defects in team
  • Product Name: Loan Director
  • Duration: 2+ years

Loan Complete
- Current
  • The Loan complete, is a comprehensive, modular suite designed to automate and streamline the entire loan life cycle, from origination to servicing and compliance. It enhances existing systems by improving document classification, data extraction, and quality control, helping lenders reduce manual processes and ensure compliance.
  • Team Size: 10
  • Tools Used: Client 360, Nautilus by Fiserv
  • Responsibilities: Production Support
  • Making sure that system is running smoothly for different clients
  • Team (On-shore off-shore) co-ordination
  • Customer query resolution including issue trouble shooting, user access updates and creating new / updating existing process implementations
  • Daily pre-checks and triggering appropriate tasks as required
  • Achievements:
  • Appreciated by all stake holders for prompt actions and communication avoiding production downtime
  • Product Name: Loan Complete
  • Duration: 2 years

UniFi Loan Origination
- Current
  • UniFi Solutions is a Loan Origination system (LOS) used by multiple fortune 500 banks and other big giants in USA. Through UniFi, mortgage loan applications are migrated to Power Tools and Progress 4GL v11.
  • Worked on UniFi from servicing side while working in Wipro Technologies for 4 years. Worked as a product core team while working at Fiserv for 8 years.
  • Methodology: Waterfall
  • Team Size: 10
  • Tools Used: Power Tools, Clear Case, Clear Quist, PVCS, SVN, SwiftALM
  • Responsibilities: Progress 4GL Developer, Project Management
  • As part of client’s servicing at Wipro Technologies: Started carrier with this product as a fresher
  • Learned Progress 4GL and Lending domain (end to end loan process)
  • Impact Analysis before coding, Coding, Unit Testing
  • Code merging after receiving updated code from Fiserv
  • Integration Testing (Manual)
  • Client specific enhancements
  • Weekly Status Reporting
  • As part of Fiserv’s core team member:
  • Project management activities:
  • Goal Settings and quarterly follow-up call with team members
  • Appraisal ratings, discussion and financial update
  • Maintaining project’s high score in quarterly and annual reviews by maintaining correct document versions of each task document, correct defect tracking and all other SQA parameters
  • Conducting Interview for potential team member
  • Project Planning
  • Status and Metrics reporting
  • Task Allocation and Follow-up for timely completion
  • Team (On-shore off-shore) co-ordination
  • Impact Analysis (IA) before Coding, Coding, Unit Testing, Peer IA and Code Review, Code optimization, Code Promotion to relevant environment and Code Delivery
  • Training fresher’s/new team members
  • QA – Tested peer code in crunch time
  • BA Activities:
  • Requirement gathering, BRD preparation, corresponding task creation
  • Giving BRD walkthrough to team for team’s better understanding
  • Achievements:
  • In Wipro:
  • Received Tanks a Zillion award for arranging extracurricular activity for team
  • In Fiserv:
  • Received Thank You” from other team member for helping him in his project task
  • Received Leaving proof awards for
  • Best team of the year (Organization level award)
  • For providing helping hand to other team with same domain
  • Arranging Chess completion at vertical level
  • Wining desk decoration completion
  • Best dressed award
  • Mortgage Bankers Association (MBA) certifications of ‘Mortgage Banking Primer’ and ‘Basics of Automated Underwriting’
  • Product Name: UniFi Loan Origination
  • Duration: 12 years

Tax (Insurance Domain)
- Current
  • Customer plays a unique role since it is an organization that acts as both software developer of back office systems and a service provider of fully equipped back office complex, including a customer call center division (Transfer Agency). Customer projects are for providing sophisticated record keeping, transaction processing, computer software services and products, primary to mutual fund companies, but also for insurance providers, banks and other financial organizations around the world.
  • Methodology: Waterfall
  • Team Size: 7
  • Tools Used: PVCS, SVN, Magic, Unix
  • Responsibilities: Progress 4GL Developer
  • Production Support activities
  • On-site Client co-ordination
  • Requirement gathering, elicitation
  • Coding, Unit Testing, Peer reviews, Code Optimization and Delivery
  • Mentoring new team members
  • Achievements:
  • Received client’s appreciation for production support activities and project contribution
  • Product Name: Tax (Insurance Domain)
  • Duration: 1 year

Transaction Processing (Insurance Domain)
- Current
  • Customer plays a unique role since it is an organization that acts as both software developer of back office systems and a service provider of fully equipped back office complex, including a customer call center division (Transfer Agency). Customer projects are for providing sophisticated record keeping, transaction processing, computer software services and products, primary to mutual fund companies, but also for insurance providers, banks and other financial organizations around the world.
  • Methodology: Waterfall
  • Team Size: 4
  • Tools Used: PVCS, SVN, Magic, Unix
  • Responsibilities: Progress 4GL Developer
  • Requirement gathering, elicitation
  • Coding, Unit Testing, Code Optimization and Delivery
  • Product Name: Transaction Processing (Insurance Domain)
  • Duration: 6 months

Education

Master of Science (MS) - Software Engineering

Birla Institute of Technology and Science
Pilani, Rajasthan
01.2010

Skills

  • Loan origination
  • Comprehensive manual testing expertise
  • Scrum and SAFe proficiency
  • Test planning and strategy development
  • Problem-solving aptitude
  • Functional requirements evaluation
  • Project documentation
  • Effective problem resolution
  • Performance load testing
  • Automation test execution
  • API functionality testing

Websites

Timeline

Loan Director
- Current

Loan Complete
- Current

UniFi Loan Origination
- Current

Tax (Insurance Domain)
- Current

Transaction Processing (Insurance Domain)
- Current

Master of Science (MS) - Software Engineering

Birla Institute of Technology and Science
Vishal DalviTechnical Lead, Quality Analyst