Vishal Jagtap
Senior Business Analyst
Pune
Summary
Senior Business Analyst with 5+ years of experience in enhancing product demos and client engagement at Etech Global Services. Skilled in blending technical troubleshooting (HTML, CSS, JavaScript) with strategic project management, consistently driving pre-sales success and high client satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Business Analyst
Etech Global Services
01.2022 - Current
- Collaborated with pre-sales and product teams, gaining deep market insights to craft compelling product narratives and deliver targeted product demos.
- Customized demo environments and resolved technical issues, enhancing demo quality and effectively showcasing Medallia’s value.
- Fostered strong relationships with solution consultants, contributing to a high client satisfaction rate.
- Supported multiple proof-of-concept (POC) initiatives, demonstrating product capabilities and informing strategic decision-making.
- Analyzed customer feedback to refine demo strategies, increasing client engagement and optimizing presentation approaches.
- Assisted in project implementation design, setup, and review, ensuring smooth delivery aligned with timelines and quality standards.
- Utilized HTML, CSS, and JavaScript for troubleshooting web-based customizations, ensuring seamless client-facing demos.
Business Analyst
InProspect Technologies
10.2019 - 12.2021
- Conducted detailed requirement analysis and created project specifications, enhancing development efficiency.
- Coordinated application deployment, achieving high client satisfaction with streamlined processes.
- Designed wireframes in Figma and managed sprint planning in Asana, facilitating project flow and aligning with team goals.
Full Stack Developer
InProspect Technologies
10.2018 - 09.2019
- Gathered requirements and developed modules for an educational ERP system, closely collaborating with stakeholders.
- Created front-end interfaces using React and Vue.js; implemented server-side APIs in Node.js for seamless functionality.
- Conducted cross-browser testing, set up deployment pipelines on AWS, and optimized application performance.
Backend Developer Intern
InProspect Technologies
06.2018 - 10.2018
- Designed and developed TypeScript APIs to meet client requirements, collaborating with teams for alignment on goals.
- Conducted rigorous testing, fixed bugs, and ensured efficient deployment with robust code review processes.
Education
Bachelor of Engineering - Computer Science
University of Pune
Pune, India 04.2001 -
Certification
Certified Scrum Product Owner (CSPO) – Scrum Alliance
Skills
Technical Skills
- Languages & Frameworks: HTML5, CSS, JavaScript, React, Vue.js, Node.js, TypeScript
- Tools & Platforms: AWS, Figma, Asana, MongoDB
- Project Management: Agile/Scrum, Requirement Gathering, Sprint Planning, Project Lifecycle Management
- Additional Skills: Client Relations, Technical Troubleshooting, Quality Assurance, UML
Timeline
Senior Business Analyst
Etech Global Services
01.2022 - Current
Business Analyst
InProspect Technologies
10.2019 - 12.2021
Full Stack Developer
InProspect Technologies
10.2018 - 09.2019
Backend Developer Intern
InProspect Technologies
06.2018 - 10.2018
Bachelor of Engineering - Computer Science
University of Pune
04.2001 -
Similar Profiles
LaBrenda HoyaLaBrenda Hoya
Human Resources Assistant at Etech Global Services IncHuman Resources Assistant at Etech Global Services Inc
Himanshu KalalHimanshu Kalal
Customer Service Specialist at Etech Global Services IncCustomer Service Specialist at Etech Global Services Inc
Murtaza FanuswalaMurtaza Fanuswala
Assistant Director of Operations, Partner Strategy at Etech Global ServicesAssistant Director of Operations, Partner Strategy at Etech Global Services
Namrata DasadNamrata Dasad
Sales Leader - Operations at Etech Global ServicesSales Leader - Operations at Etech Global Services
Komal SatputeKomal Satpute
Azure Data Engineer at Motifworks Inc. – An Accion Labs CompanyAzure Data Engineer at Motifworks Inc. – An Accion Labs Company