VISHAL N BHATT

Found the company in 2023 for mainly trading & logistics.

• Established culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
• Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
• Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.

• Responsible for Global Network & Feeder procurement for Sarjak and other in-house companies.
• Developed effective business plans to align strategic decisions with long-term objectives.
• Build efficient feeder network through Feeder companies and get seamless connectivity for special cargoes.
• Achieved profit target in 6 months.

• Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately
• Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
• Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
• Sales & Marketing, Customer Service responsibility.
• Profit generation.
• Customized module for top clients.
• 
  

• Oversee entire Bangladesh trade including P/L, Ship fixtures, Operations, Terminal visits, etc.
• Conducted research, gathered information from multiple sources and presented results.
• Developed Bangladesh trade from 6 ships to 14 ships in span of mere 2 years.
• Turned loss making service into several million-dollar profit service in 6 months.
• Strategic positioning.

• Looking after trade under South Asia (SA) Region
• Responsible for fixing best ships for different trades within the limitations & restrictions of those trade-specific ports.
• Responsible for maintaining decent profitability for all services under SA region.
• Responsible for Key Customer retention.
• Business Development within SA region.
• Increase market share with minimum impact on the bottom line.
• Responsible for schedule maintenance and frequency suited according to customer needs.

• Reduced marketing costs by streamlining marketing roles, leveraging communications materials, monitoring budgets, and developing protocol.
• Oversee all sales and business development functions, key account management & customer relationship development pertaining to South Asia & East Asia.
• To explore new areas for feeder market. Greenfield projects.
• Gather & Maintain market information / Intelligence.

• Slot cost calculations.
• Market research – exploring new areas.
• Overlooking day to day Operational matters.
• Regular visit to terminal to implement better environment & productivity among the Ops team.
• Represented Mumbai & NSA several times during Annual Trade review in Singapore.
• Short term slot swaps as per customer requirement.
• Regular interaction with service partners for a better productivity, commercially as well as operationally.
• Coastal movements as per customer requirement on 3rd party services.
• Implementation of GRI, RR’s & other S/c’s depending on the market condition.
• Preparation of annual budget and targets for each sector.

Same as above.

• Day to day sales & marketing functions.
• Business Development – Finalizing new deals & contracts.
• Rapport building with regular customers at working level.
• Keeping track of receivables & outstanding of Cash Customers.
• Exploring new areas for Business Development, e.g. Africa, ISC, SEA, Far East, etc.
• Liaising with principles & other locations for market research & future strategies.
• Looking into day-to-day Sales & Marketing issues.
• Nurturing & developing new customers and converting into a long-term strategic customer.
• Closely monitoring competition movements and developments.
• Looking into vessel planning in case of space / tonnage constraints.

• Looking after daily Mktg & CSU job functions.
• Collecting data from various sources to compile competition reports.
• Data collection to prepare Monthly Marketing Reports (MMR).
• Liaising with all customers like Maersk, Hapag, CMA, EMC, etc. on day to day basis for support and bookings.
• Handling DG Desk.