Vishal Prashant
Hub Manager
Pune
Summary
Dynamic professional committed to contributing to a forward-thinking organization in Supply Chain Management Operations, leveraging skills while fostering personal and professional growth. Proven logistical planner with exceptional organizational and time-management abilities, dedicated to optimizing schedules and workflows for maximum efficiency. Expertise in budget control, staff management, and effective communication with customers and stakeholders ensures seamless operations and enhanced collaboration. Focused on driving results and delivering value through strategic planning and execution.
Overview
5
5
years of professional experience
1
1
Certification
4
4
Languages
Work History
Hub Manager (Logistics)
Tata 1MG
06.2023 - Current
- Handling all the logistics operations of Tata 1MG in Pune, from MM to LM.
- Launched the TATA 1MG QC service within a radius of 7 km.
- Handling all the QC operations and ensuring the timely delivery of the orders within the set time of (30,60,&120 Minutes)
- Oversaw daily operations, managing staff schedules, task assignments, and workflow prioritization for maximum productivity.
- Streamlined hub operations by implementing efficient processes and procedures.
- Conducted regular safety audits to ensure adherence to regulatory requirements and maintain a safe working environment.
- Developed strong relationships with vendors, ensuring timely deliveries and quality products.
- Established a customer-centric culture by providing exceptional service standards across all touchpoints within the hub ecosystem.
- Collaborated with senior leadership to develop strategic plans for hub expansion and growth opportunities.
- Coordinated cross-functional teams for seamless execution of projects and initiatives.
- Boosted employee morale through effective communication, recognition of achievements, and fostering an inclusive workplace culture.
- Managed budget effectively, reducing expenses without compromising on efficiency or quality of service.
- Handling customer escalations and queries.
- Handling COD of all the delivery boys.
- Checking and handling all the shipments handed over to our vendor partner.
- Managing all the riders and their efficiency.
- Checking and monitoring all the cold, PSP orders to ensure they are delivered at the temperature we set.
- Created and managed budgets for improved cost control.
- Performance Management.
- Customer Satisfaction.
- Team Performance.
- Operational Excellence.
- Team Motivation.
- Customer metrics experience
- Handling vendor performance, as well as all the complaints and feedback.
Warehouse Operations Manager (FC Lead)
PharmEasy
11.2021 - 03.2023
- Managing team of up to 100 employees within warehouse.
- Managing Packing, Billing, and Dispatch TAT.
- Managing overall inward process ( Bill Posting, Barcoding, segregation, Racking)
- Handling 80k digitize SKU & 27k active SKU.
- Executing daily Operation Process.
- Inventory Audit, Bulk to Regular movement, Item Found
- Inward &Outward flow maintained.
- Customer Issue verification.
- EDD & Order breach tracking.
- Warehouse cost control.
- TAT Improvement.
- Trend analysis.
- Coordination with purchasing team for removing non-trend Products from inventory.
- B2B & B2C Operation development.
- JIT order clearance within committed EDD.
- Minimize inventory loss.
- Health & Safety Management for all WH employs.
- Increased customer satisfaction by resolving issues
Operations Associate
Fulcrum Digital
02.2021 - 11.2021
- Handling new business from a broker regarding insurance in the U.S.
- Worked under the assistance of the Underwriter/AE.
- Giving suggestions and feedback regarding a new business tool.
- Work under pressure to give the best result.
- Created a plan to streamline onboarding and operational support for clients.
- Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
Education
MBA - Supply Chain Management
MIT
Pune, India 04.2001 -
BBA -
Siddhant Institute of Business Management
Pune12th/HSC -
School of Society For Social Development
New Delhi10th/SSC -
G.D Mother International School
Muzaffarpur, BiharSkills
Effective leadership skills
Operations management
Logistics management
Technical skills
Staff development
Teamwork and collaboration
Shift management
Problem-solving abilities
Operational efficiency
Multitasking Abilities
Self motivation
Time management abilities
Additional Information
Led end-to-end warehouse setup, including identifying optimal location near Dispatch Center (DC), obtaining necessary licenses (FSSAI, Drug License, GST, Trade License, Shop & Establishment Act), setting up infrastructure and IT systems, and making the warehouse operational within the given timeline under supervision.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Hub Manager (Logistics)
Tata 1MG
06.2023 - Current
Warehouse Operations Manager (FC Lead)
PharmEasy
11.2021 - 03.2023
Operations Associate
Fulcrum Digital
02.2021 - 11.2021
Lean Six Sigma Green Belt
12-2020
MBA - Supply Chain Management
MIT
04.2001 -
12th/HSC -
School of Society For Social Development
10th/SSC -
G.D Mother International School
BBA -
Siddhant Institute of Business Management