VISHNU CHATURVEDI
NAGPUR
Summary
Proven leader with a track record of enhancing operational efficiency at Likhar Hotel's & Service Apartment by implementing strategic financial planning and fostering team productivity. Skilled in Operations Management and Organizational Development, I excel in delivering exceptional customer experiences and driving staff training initiatives. Achieved significant cost reductions and improved workflow processes, aligning with company vision.
Overview
14
14
years of professional experience
Work History
HOTEL G.M
LIKHAR HOTEL'S & SERVICE APARTMENT
NAGPUR
02.2017 - Current
- Delivered exceptional customer experiences through personalized service offerings tailored to individual preferences.
- Fostered a positive work environment to improve team morale and productivity levels.
- Reduced costs with thorough budget analysis and strategic financial planning.
- Streamlined operations for increased efficiency by identifying areas of improvement in workflow processes.
TEAM LEADER ( DATA PROCESS0R)
EASYPACK SOFTWARE PVT LTD.
NAGPUR
08.2010 - 12.2017
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Led employee relations through effective communication, coaching, training, and development.
- Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
Education
Bachelor of Arts -
Vasant Rao Naik Social Science & Arts College
Nagpur, India06.2010
Skills
- Operations Management
- Organizational Development
- Marketing expertise
- Staff Training and Development
Languages
Hindi
Marathi
English
Timeline
HOTEL G.M
LIKHAR HOTEL'S & SERVICE APARTMENT
02.2017 - Current
TEAM LEADER ( DATA PROCESS0R)
EASYPACK SOFTWARE PVT LTD.
08.2010 - 12.2017
Bachelor of Arts -
Vasant Rao Naik Social Science & Arts College