Summary
Overview
Work History
Education
Skills
Certification
Languages
CORE COMPETENCIES
Timeline
Generic

VIVEK KUMAR

Dombivali

Summary

Senior Business Analyst & Database Management with 13+ years of expertise in Banking and Tolling domains. Skilled in Core Banking, Internet Banking, UPI, FASTag, BBPS, PPI (Prepaid Payment Instruments), KYC, Digital Payments and DataLake. Successfully delivered a 16TB migration from Azure MSSQL to AWS PostgreSQL using ETL pipelines. Strong exposure to Database Control Functions including Database Baselining, Data Dictionary, and PII Encryption, ensuring data security, compliance, and optimized performance. Adept at Agile project management, business analysis, and cloud database migrations, with proven ability to lead teams, manage vendors, and drive regulatory-compliant digital transformation initiatives.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Senior Manager – Business Analyst & Database

HDFC Bank Ltd.
12.2023 - Current
  • Spearheaded FASTag Rewrite implementation for Issuer & Acquirer banks.
  • Core Banking, Internet Banking, UPI, BBPS, and PPI (Prepaid Cards) projects.
  • Strengthened KYC & AML compliance frameworks, aligned with RBI regulations.
  • Executed a 16TB Data Migration (Azure MSSQL → AWS PostgreSQL using ETL) with high availability and zero data loss.
  • Implemented Database Control Functions: Baselining, Data Dictionary, and PII Encryption.
  • Acted as Scrum Master, driving sprint planning, reviews, and retrospectives.
  • Optimized database performance and enabled high-availability cloud readiness.
  • Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.

Advisory System Analyst

IBM India Pvt. Ltd.
01.2022 - 12.2023
  • Enhanced Core Banking and Payment Systems (NEFT, RTGS, IMPS, UPI, PPI).
  • Integrated KYC compliance processes with digital platforms.
  • Provided production support (L1-L2) for banking systems.
  • Supported cloud migration & database transition activities.
  • Contributed to database security initiatives including encryption and audits.
  • Managed UAT lifecycle, stakeholder coordination, and vendor performance assessments.

Tech Lead – Production Support

Softenger India Pvt. Ltd.
11.2020 - 01.2022
  • Supported CCH FASTag deployment, integration, and production stability.
  • Configured applications, test environments, and services.
  • Maintained IT asset inventory for service delivery.
  • Collaborated with QA teams for operational troubleshooting.

Team Lead – Application/Production Support

Efkon India Pvt. Ltd.
02.2013 - 11.2020
  • Provided CCH application support, testing, and defect resolution.
  • Managed plaza onboarding, UAT testing, and bug reporting.
  • Executed deployments on Oracle & SQL Server databases.
  • Managed IT inventory including toll equipment, servers, and lane systems.
  • Ensured SLA compliance and client satisfaction.

Education

B.E. - Electronics & Communication

SSSIST, Sehore (RGPV University)
01.2010

Intermediate - undefined

JN College
01.2006

High School - undefined

YSV
01.2004

Skills

  • Databases: PostgreSQL, MSSQL, Oracle XE,
  • Platforms: AWS, Azure, Windows Servers, IIS
  • Tools: Jira, MS Office, Confluence
  • Languages: SQL, Basic Python
  • Testing: UAT, Test Planning, Functional Acceptance Testing
  • Strategic planning
  • Operations management
  • Cross-functional team coordination
  • Troubleshooting and problem resolution
  • Documentation and reporting
  • Operations planning
  • Data analytics
  • Resource allocation
  • Database development
  • Team leadership
  • Problem resolution
  • Scheduling and coordinating
  • Task prioritization

Certification

  • ITIL V4
  • Certified Data Engineer
  • Certified Data Analyst

Languages

Hindi
Advanced (C1)
English
Upper intermediate (B2)

CORE COMPETENCIES

  • Core & Internet Banking Implementations
  • UPI, FASTag, NETC, BBPS
  • PPI (Prepaid Payment Instruments) lifecycle & regulatory compliance
  • KYC/AML process management & RBI compliance
  • Database Control Functions: Baselining, Data Dictionary, PII Encryption
  • Database Management: MSSQL, PostgreSQL, Oracle
  • Data Migration (16TB Azure → AWS via ETL)
  • Agile Project Leadership & Scrum Mastery
  • Business Analysis & Documentation (BRD, FSD, RTM)
  • UAT Execution & Production Support
  • Vendor & Stakeholder Management
  • Recruitment, Training & Mentorship

Timeline

Senior Manager – Business Analyst & Database

HDFC Bank Ltd.
12.2023 - Current

Advisory System Analyst

IBM India Pvt. Ltd.
01.2022 - 12.2023

Tech Lead – Production Support

Softenger India Pvt. Ltd.
11.2020 - 01.2022

Team Lead – Application/Production Support

Efkon India Pvt. Ltd.
02.2013 - 11.2020

Intermediate - undefined

JN College

High School - undefined

YSV

B.E. - Electronics & Communication

SSSIST, Sehore (RGPV University)

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