Technology leader with experience of 25+ years in Software development, Engineering, Digital transformation & Architecture.
Led Digital transformation for top 50 Global organizations.
Worked in Banking/Financial services, eCommerce, Core tech and Retail domains
Deep knowledge and understanding of Private banking and wealth management within financial domain.
Expert in Digital transformation via APIs, Data Strategy & PAAS/Cloud platform.
Experience with Applied Data Sciences.
Expert in DevOps tech stack and Agile processes
Expert in setting up and scaling Global Consulting and Captive tech centers in India with sensitivity to manage cultural diversity (Lived and worked globally) i.e. Adobe, Fidelity, Target, SocGen & Citi
Highly valued as “People's leader” with a track record of retaining top talent, mentoring and coaching at different levels.
Managed Cost centres, budgets, P&L for Business units
Champion of Transformation, Innovation and Change management across service lines
Worked extensively with startup and Innovation ecosystem in India
Known to build great relationships, partnerships and trust among stakeholders
Big believer in open source tools, technology and platforms
Overview
21
21
years of professional experience
Work History
Site Head for PBWMT/Global Head for Digital & APIs
Citi Service Center
05.2018 - Current
Site head of Personal Banking and wealth management technology. Functionally playing role of global head for APIs, integration and partnerships in Digital Engineering. Managing team of ~1700 at Pune.
Grew Wealth tech team from 200~ to 1700 in last 4 years.
Drive Digital and APIs function globally.
Leading Digital/API platforms & framework for Global wealth Business
Driving customer journey automation through Digital levers across wealth domain i.e. Customer acquisition, Banking/Lending, Investments and Data Strategy.
Raise bar on talent in terms of skills and competency
Lowest attrition of 8% across Pune site.
Drive Quality delivery and discipline across development i.e engineering dashboards
Drive Agile transformation and DevOps mindset i.e. CI/CD automation, test automation and no touch deployments.
Key role for Data strategy and real time solutions
Key focus in transformation of Tech stack, people and culture
Key role in vendor strategy
Key role in Architecture for global wealth
Champion of Inclusion and Diversity at Pune Site i.e. Gender diversity of 40%+ , Defense veterans, Returning women, LGBTIQ+ & disabilities
Focused teams on developing innovative and cutting-edge solutions at all levels
Key lead for College Grads Intake program at Pune site
Senior Vice President - Architecture, Engineering and Digital Transformation
Societe General Global Solution Center
09.2016 - 05.2018
Heading Engineering and Architecture for Investment banking, Corporate Banking, Private Banking and Security services in Bangalore
Leading COE for transformation of applications and solutions across Investment banking division
Leading Cognitive Automation through AI/ML Platforms
Leading PAAS/Cloud initiative using Docker PAAS, Public cloud (AWS & Azure) & Private cloud
Championing Banking as service by driving API by design architecture
Setup engineering best practices and open source model for key services and offerings
Champion of Innovation on PAAS/Cloud, Machine learning and Cyber Security
Key role in Skills and competency drive across ITEC
Hired best engineering talent for raising bar on skills and competency
Director - Engineering
Target Corporation
03.2014 - 08.2016
India leader for Cloud platform engineering & Enterprise services platform
Key role in building DevOps aka CD/CI platform for enabling rapid delivery of Applications and APIs
Implementation of Spinnaker for CD/CI pipeline which support hybrid cloud strategy
Instrumental in building ELK stack for Application monitoring and time series analytics
Key role in hybrid cloud strategy involving AWS & Open stack
Key role in setting up Kubernetes, Docker containers, Immutable images and continuous deployment using Chef
Key role in introducing Mesos on camel for replacing Datastage platform for ETL. Evaluation of Talend platform for DataStage replacement
Built solid talent pool on enterprise services stack - Kafka, Cassandra, Elastic search, Camel and Chef
Senior Group Manager - Digital
Target Corporation
03.2012 - 03.2014
India Leader for Target.com/Mobile Site reliability Engineering team
Lead global 3 years strategy for SRE, Application Support, Guest experience and infrastructure
Leader for supporting business of 2.5 Billion USD for eCommerce and Mobile
Key leader for ensuring performance, scalability and stability for fast changing platform
Managed platform stability by partnering with application teams and building monitoring,circuit breakers and auto toggles for key functionalities and critical path to checkout
Introduced operational analytics based on models created using historical data and patterns inlogs/click stream data
Rationalization of APM tools by evaluating Dynatrace, New Relic and App Dynamics
Moved strategy from responsive to preventive and Predictive.Accountability for all eCommerce applications, fulfillment and Customer experience across digital channels.
Group Program Head - eCommerce
Adobe Systems
03.2009 - 03.2012
Key leadership role in Global application and infrastructure strategy for transformation for Adobe.com
Moved Adobe.com to new ecommerce platform (ATG)
Introduced Best in class customer centric user experience for buyers (Via Omniture & Day)
Enablement of new business models like subscription, usage & metered
Managed large scale eCommerce Platform re-engineering program through Global teams
Senior Delivery Manager
Fidelity Investments
05.2003 - 03.2009
Lead tech teams in Fidelity eBusiness, Fidelity Brokerage technology and Fidelity Net benefits globally.
Setup offshore delivery models in India from ground up
Managed delivery, engineering and Infra for respective BUs
Education
Bachelor of Computer Science - Computer Science
Delhi University
New Delhi, DL
1993
Post Graduate Diploma - Business Administration
AIMA-CME
New Delhi, DL
2000
Skills
Platforms and framework
Digital transformation
APIs
Data Strategy
Engineering
Architecture
Timeline
Site Head for PBWMT/Global Head for Digital & APIs
Citi Service Center
05.2018 - Current
Senior Vice President - Architecture, Engineering and Digital Transformation
Societe General Global Solution Center
09.2016 - 05.2018
Director - Engineering
Target Corporation
03.2014 - 08.2016
Senior Group Manager - Digital
Target Corporation
03.2012 - 03.2014
Group Program Head - eCommerce
Adobe Systems
03.2009 - 03.2012
Senior Delivery Manager
Fidelity Investments
05.2003 - 03.2009
Bachelor of Computer Science - Computer Science
Delhi University
Post Graduate Diploma - Business Administration
AIMA-CME
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