Director with strong Project & Program Management skills. Driving growth in Strategic growth accounts in Hi-Tech vertical. Brings comprehensive knowledge of Project Management Lifecycle with Salesforce Implementation experience. Skilled in planning and executing short-term and long-term project goals. Managed budgets, risks & project costs. Plays Key role in aligning organization goals with tangible results.
Responsibilities include Delivery Management, Driving the account for efficient project delivery, Supporting the Practice Sales / Pre Sales team in preparing RFPs for prospective client.
Delivery Management Portfolio includes multiple projects in Salesforce and non Salesforce applications. Budget & Account Management
Improved project efficiency with strategic planning, resource allocation, and maintaining healthy profit margins
Collaborating with Client Stake Holders, technical teams, Sales / Pre Sales team and various Business Enablement & Operation teams for efficient project Delivery across all stages of project.
Salesforce Service Cloud, Field Service lightning, Vlocity
Salesforce Admin & Custom Development
Project & Program Management
Client engagement
Risk & Escalation management
Vlocity Certified Developer
VS Code, ANT Migration Tool, GIT LAB, JIRA, Dataloader.io, Workbench
Salesforce Certified AI Associate
Salesforce Certified Administrator
Vlocity Certified Developer
ITIL v3 2011 Foundation Certification in IT Service Management