Yasin Kacchi
Team Manager
Pune
Summary
Results-driven sales leader with proven success in team management, decision-making, and customer service. Adept at driving conversions and achieving revenue targets through effective coaching and relationship-building.
Overview
5
5
Languages
10
10
years of professional experience
Work History
Assistant Manager
UpGrad Education and Private
01.2025 - Current
- Led and supervised a team of Business Development Associates/Admission Counselors to achieve monthly revenue and enrollment targets.
- Monitored daily team performance and sales KPIs to identify areas for improvement and support business growth.
- Monitored daily team performance, sales KPIs, and conversion metrics to drive business growth.
- Conducted regular coaching, training, and performance reviews to improve team productivity and sales effectiveness.
- Motivated and mentored team members to consistently exceed individual and team targets.
- Managed the complete sales cycle, from lead allocation and qualification to enrollment and post-sales support.
- Conducted feedback sessions and performance improvement plans to elevate underperforming team members' contributions.
- Contributed to process improvement initiatives that streamlined operations and enhanced customer experience.
Territory Manager
Square Yards Real Estate
04.2024 - 11.2024
- Managed end-to-end sales operations across the assigned territory to achieve revenue and sales targets.
- Managed the complete sales cycle, from lead generation and qualification to negotiation and deal closure.
- Cultivated relationships with channel partners, brokers, and real estate consultants to enhance collaboration and drive sales growth.
- Led, trained, and mentored sales teams to improve productivity and sales performance.
- Performed market research and competitor analysis to pinpoint emerging trends and identify strategic growth opportunities.
- Ensured timely follow-up with prospective customers to maximize conversion rates.
- Organized property presentations, site visits, and client meetings to drive conversions.
- Executed timely follow-ups with prospective customers to improve conversion rates and drive sales success.
- Conducted market research and competitor analysis to identify emerging trends and growth opportunities.
Business Development Manager
Byjus Think And Learn
11.2023 - 04.2024
- Developed and executed business development strategies, aligning initiatives with revenue and growth goals.
- Identified and converted new business opportunities through targeted lead generation and strategic relationship building.
- Led, coached, and motivated sales teams to consistently achieve and exceed targets.
- Developed and executed business development strategies to achieve revenue and growth objectives.
- Built and maintained long-term relationships with clients, partners, and key stakeholders.
- Conducted market research and competitor analysis to uncover and prioritize growth opportunities.
- Negotiated contracts and pricing to maximize profitability while ensuring customer satisfaction.
- Implemented CRM best practices to improve sales pipeline management and conversion rates.
Counselor
Byjus Think And Learn
09.2022 - 10.2023
- Guided students through the complete admission lifecycle, from inquiry to enrollment.
- Counseled prospective students on academic programs, eligibility, admission processes, and career opportunities.
- Followed up with leads through calls, emails, and WhatsApp to facilitate admissions.
- Resolved student and parent queries with professionalism and empathy to enhance satisfaction.
- Maintained comprehensive CRM records and regularly updated lead statuses to ensure accurate tracking.
- Assisted students with document collection, verification, and application submission.
- Coordinated with academic and operations teams to ensure a seamless admission process.
- Built strong relationships with students to increase referrals and repeat enrollments.
Software Engineering Intern
Samsung Electronics
06.2016 - 11.2016
- Designed, developed, tested, and maintained scalable applications to enhance performance and reliability.
- Software Engineer with experience in designing, developing, testing, and maintaining scalable applications.
- Strong understanding of object-oriented programming, data structures, and algorithms.
- Passionate about writing clean, efficient, and maintainable code.
- Developed software solutions using Java and Python for product testing automation, streamlining testing processes.
Education
Bachelor of Technology - Etectronics And Telecommunication
SKN Sinhgad Institute of Science And Technolgy
Lonavala 04.2001 -
Skills
Sales strategy
Sales forecasting
Customer relations
Customer service
Team management
Decision-making
Problem-solving
Time management
Timeline
Assistant Manager
UpGrad Education and Private
01.2025 - Current
Territory Manager
Square Yards Real Estate
04.2024 - 11.2024
Business Development Manager
Byjus Think And Learn
11.2023 - 04.2024
Counselor
Byjus Think And Learn
09.2022 - 10.2023
Software Engineering Intern
Samsung Electronics
06.2016 - 11.2016
Bachelor of Technology - Etectronics And Telecommunication
SKN Sinhgad Institute of Science And Technolgy
04.2001 -