Passion for delivering excellent customer service and creating positive interactions
Yazad Karkaria
Student
Mumbai
Summary
Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in Customer Service role.
Overview
4
4
years of post-secondary education
3
3
Languages
Education
Bachelor of Arts - Sociology
Mithibai College of Arts
Mumbai 06.2021 - Current
Certificate in Aviation, Hospitality And Travel - Aviation, Hospitality And Travel Management
Frankfinn Institute Of Air Hostesses Training
Mumbai 07.2024 - Current
Skills
Customer service
Problem-solving
Active listening
Product knowledge
Adaptability and flexibility
Time management
Accomplishments
Volunteer Educator | Kalyanbhai Chhaganbhai Nanavaty Special School For Mentally Challenged | 2024
Gained knowledge of working with the differently abled people (Mentally Challenged Children). Taught and supported children with disabilities, fostering inclusive education and personal growth.
Interests
Strong interest in communication and developing interpersonal skills
Keen on learning and adapting to new customer service strategies and technologies
Interested in understanding consumer behavior and enhancing customer satisfaction
Timeline
Certificate in Aviation, Hospitality And Travel - Aviation, Hospitality And Travel Management
Frankfinn Institute Of Air Hostesses Training
07.2024 - Current
Bachelor of Arts - Sociology
Mithibai College of Arts
06.2021 - Current
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