Yogesh Chavan

Order & Invoice Management:

• Process service engineer invoices and manage customer sales/service order entry using the SAP system.
• Handle warranty claims, item and spare requisitions in SAP, ensuring timely follow-ups with zonal engineers and warehouse teams.
• Prepare and submit E-Invoices and E-Way Bills, support GST reporting to relevant government authorities.
• Print, scan, and dispatch service reports and calibration certificates to respective customers, ensuring accuracy and timely delivery.

Tender & Documentation Support:

• Compile and upload tender documentation on various customer and government portals for the service department.
• Coordinate and manage documentation for PBG (Performance Bank Guarantee) and EMD (Earnest Money Deposit) with customers and internal accounts teams.

Customer Account & Financial Coordination:

• Perform TDS adjustments, customer account reconciliations, and track unallocated funds to support financial accuracy and compliance.
• Initiate and manage customer unblock requests, credit limit requests, and vendor creation requests via Power Apps based on billing requirements.

Compliance Management:

• Submit compliance documents on customer portals/Manually to ensure timely payment realization. Documents include engineer salary slips, PF challans, ECR copies, PT challans, labor license certificates, and workmen’s compensation policies.
• Coordinate with HR and customer representatives to collect and validate compliance documentation.

Legal & Bond Requests:

• Liaise with the legal department to request and obtain Indemnity Bonds required by customers for specific payment procedures.

Project Experience: Gas Detection System, Breathing Air Monitoring Panels, Breathing Apparatus SCBA.

Client Locations:

• Serum Institute of India Pvt. Ltd., Hadapsar & Manjari, Pune
• Hindustan Petroleum Corporation Ltd. (HPCL), Mumbai Refinery
• ONGC Offshore Platforms
• Aarti Industries Ltd, Vapi & Tarapur

Team Leadership & Reporting:

• Led a team of instrumentation service engineers across multiple high-risk industrial sites, ensuring safe and compliant execution of service tasks.
• Provided regular project updates, service status reports, and compliance summaries to the Service Manager.

System Installation & Maintenance:

• Supervised installation, commissioning, and maintenance of fixed and portable gas detectors, area monitors, SCBA units, and breathing air sampling system panels.
• Managed AMC/CMC schedules, calibration reports, and service documentation across all project locations.

Compliance & Coordination:

• Maintained documentation related to spares inventory, compliance certificates, and service records.
• Coordinated billing processes and payment follow-ups with clients, ensuring alignment with project deliverables.

Technical Support & Training:

• Assisted the Service Manager in delivering new product training and on-site demonstrations.
• Participated in internal audits, FAT (Factory Acceptance Tests), SAT (Site Acceptance Tests), and technical inspections.

Calibration & Troubleshooting:

• Performed troubleshooting, loop testing, and calibration of multi-brand gas detection systems, including: Honeywell, Net Safety, RIKEN KEIKI, Oldham, Ambetronics, and Crowcon.

Client Relations & System Upgrades:

• Supported business development by introducing system upgrades to existing clients and assisting in onboarding new clients with improved safety solutions.
• Planned and proposed necessary instrumentation upgrades/System Demo to improve system performance, enhance safety, and minimize production downtime and costs.

Project Experience: Servicing of Spectrometer, Integrated Safety Module, Argon Purifier, Analyst software

Installation & Commissioning:

• Carried out complete installation and commissioning of spectrometers, integrated safety modules, argon purifiers, and associated Analyst software at diverse industrial locations.

Maintenance & Troubleshooting:

• Conducted regular preventive and predictive maintenance as well as emergency breakdown support for spectrometry equipment and safety systems.
• Ensured optimal uptime and performance through proactive maintenance scheduling and root cause analysis.

Customer Support & Relationship Management:

• Maintained strong customer relations by providing on-site and remote technical support, ensuring customer satisfaction and prompt issue resolution.
• Offered training and technical guidance to end-users for efficient equipment operation and basic troubleshooting.

Product Marketing & Upselling:

• Promoted and marketed new products and system upgrades during service visits, contributing to increased service scope and customer retention.

Project Experience: Continuous Stack Emission Monitoring System- SICK Maihak (SOx, NOx, CO, CO2, O2) Gas Analyzer, Flow meter, temperature Transmitter, Pressure Transmitter, Dust Monitors.

Deputy Site-Incharge – JSW Dolvi:

• Oversaw end-to-end installation, commissioning, and calibration of gas analyzer systems.
• Ensured proper documentation and generation of work completion certificates for billing and client verification.

Project Coordination & Supervision:

• Monitored daily project execution, maintaining quality standards and timelines.
• Coordinated with clients and contractors throughout project execution.
• Participated in client meetings, ensured alignment with project scope, and handled work permit acquisition in compliance with site safety procedures during pre-commissioning.

Technical Operations & Protocols:

• Worked with Ellipse SCADA systems and field communication protocols like 4–20 mA, RS-232, and RS-485.
• Integrated system data with control room software for real-time monitoring and reporting (CPCB and MPCB).

Maintenance & Calibration:

• Conducted preventive and breakdown maintenance, as well as calibration of multi-brand gas analyzers, including:

Ultramat 23 (Siemens), Adage Gas Analyzers. Dust Monitors: LAND 4500, Durag DR 290.