Yogesh Kumar Godagala
Service Diagnostic Engineer
Pune
Summary
Dynamic Service Diagnostic Engineer with Cummins India Limited, skilled in failure diagnosis and data analysis. Proven track record in developing effective troubleshooting instructions and enhancing diagnostic tools. Adept at training delivery and customer handling, driving improvements in service quality and operational efficiency. Committed to continuous learning and team development.
Overview
10
10
years of professional experience
5
5
Languages
Work History
Service Diagnostic Engineer
Cummins India Limited
06.2023 - Current
- Develops and maintains with supervision well written troubleshooting instructions (Fault code & Symptom based), diagnostics description, and wiring diagrams by taking feedbacks provides by experts and technicians and performing the investigatory work necessary to determine the optimal results.
- Diagnostic Gap Assessment (Identifying and adding the new requirements of service Parameters/diagnostic Tests in diagnostic Tool and Fault codes isolation w.r.t system errors.) w.r.t Program architecture.
- Validate the calibration for all the parameters on vehicle/machine for proper functionality during D, L and P phase (Both service tools -INSITE and Guidanz).
- Gaps identified in the validation to be taken up with tool integrator for getting the requisite correction
made. - Connecting with global diagnostic team on fortnightly basis for addressing India specific(current/VPI) issues, corrections and implementation follow up.
- Service Diagnostic tool (Guidanz) development- working with SES Columbus and CE India for development and testing Guidanz Mobile and Guidanz windows.
- Service diagnostic tool license issuing to India Cummins Employees.
Learning Executive
Persolkelly (Hero MotoCorp)
07.2022 - 06.2023
- Provide channel partners with product technical training on new models as well as refresher courses.
- Conducting competency tests to determine the training requirements of channel partner personnel.
- Share best practices with channel partners in order to constantly improve workshop operations.
- Create, refine, and implement a new-age technical training strategy.
- Oversee the development and implementation of technical recognition programs.
Technical Trainer
VOC Automotive India Pvt.Ltd
06.2020 - 07.2022
- Evaluated training effectiveness through regular feedback surveys, making necessary adjustments to course content as needed.
- Developed customized learning plans for employees at different skill levels, ensuring optimal knowledge retention and skill development.
- Worked with video production team and developed new training content in various distribution channels.
- Optimized learning experiences by incorporating a variety of multimedia tools, including video tutorials and interactive simulations.
- Conducting On Job trainings at Dealer outlets.
Team Leader
Drivezy India Pvt.Ltd
06.2018 - 03.2020
- Handling a team of eight members dedicated to Accident and Breakdown Follow Ups. Conducting primary investigation on Accident and Breakdown issues.
- Guiding Customers towards legal procedures in case of Accidents involved third party damages.
- Vehicle Damage Severity and Condition Assessment.
- Maintain a Roaster to block the vehicles for periodic, Accidental and general service.
Floor Incharge
Tri Star Auto Agencies
09.2017 - 06.2018
- Led a team of 20 technicians.
- Allocation of job cards Based on technician skill level.
- Timely Work Monitoring Based on work priority.
- Offer technical inputs to the technicians, whenever required.
- Training Technicians on Special tools usage & OBD.
- Strict adherence towards Final inspection implementation.
- Taking Pre & post trials to understand customer concerns / complaints and to monitor the Service Quality.
Diploma Engineer Trainee
Hinduja Global Solutions
05.2015 - 07.2017
- Trained on India’s first Single‑ step entry flat floor Automated manual transmission BS4 Bus (JANBUS).
- Trained in Selective catalytic reduction system (SCR) of CUMMINS and ALBONAIR (BS VI).
- Inspection, troubleshooting, and installation of Automated manual transmission system (AMT).
- Breakdown Assistance to Rivigo Logistics.
- Hands‑ on experience in the maintenance Activities of CRDI and AMT buses & trucks.
Education
Diploma - Automotive Engineering
Andhra Polytechnic
Kakinada, India 04.2001 -
SSC - Secondary Education
Bhashyam Public School
Visakhapatnam, India 04.2001 -
Skills
- Failure Diagnosis/Analysis
- Data Analysis skills
- Diagnostic tool testing
- Auto CAD, MS Word, Excel & Power point
- Commercial product knowledge
- Customer Handling
- Manpower management
- Training delivery
Timeline
Service Diagnostic Engineer
Cummins India Limited
06.2023 - Current
Learning Executive
Persolkelly (Hero MotoCorp)
07.2022 - 06.2023
Technical Trainer
VOC Automotive India Pvt.Ltd
06.2020 - 07.2022
Team Leader
Drivezy India Pvt.Ltd
06.2018 - 03.2020
Floor Incharge
Tri Star Auto Agencies
09.2017 - 06.2018
Diploma Engineer Trainee
Hinduja Global Solutions
05.2015 - 07.2017
Diploma - Automotive Engineering
Andhra Polytechnic
04.2001 -
SSC - Secondary Education
Bhashyam Public School
04.2001 -
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