Summary
Overview
Work History
Education
Skills
Certification
Timeline
BusinessDevelopmentManager

Yogita Bugade

Koperkhairane, Navi Mumbai

Summary

  • Experienced Learning and Development Specialist with 24 years of overall and 15+ years of industry expertise.
  • Experience in Learning Experience Design, Leadership Facilitation, Leadership Assessments, Content Design, Talent Management, Organization Development Initiatives, LMS Management, Project Management
  • Experience in Change Management, Process Improvement, Stakeholder Management, Vendor Management
  • Specialized knowledge in IT, , ITES, Education, Banking and Healthcare.

Overview

24
24
years of professional experience
4
4
Certification

Work History

Training Manager

Cloudnine Hospitals
04.2022 - Current
  • Spearhead conceptualization, development, and delivery of training programs catering to Leaders, Managers, and other employees, ensuring alignment with organizational objectives.
  • Direct Project Management efforts for both in-house and vendor led e-learning courses (end to end process), ensuring timely delivery and adherence to quality standards
  • Create and implement Leadership Training Assessments to evaluate leadership potential and identify areas for development among aspiring and current leaders
  • Develop, implement And collaborate with stakeholder on change management strategies and plans as part of organizational development initiatives to effectively guide individuals and teams through organizational change initiatives
  • Lead Annual Training Budget for E-Learning projects and unit initiatives, optimizing resource allocation for various learning endeavors to maximize return on investment.
  • Conduct thorough unit analysis and utilize data-driven insights to develop tailored strategies and training initiatives.
  • Provide adept leadership and supervision to team of trainers, fostering their professional growth through coaching, mentorship, and performance management.
  • Spearhead Recruitment process for qualified trainers, conducting interviews and selection procedures to ensure team's proficiency and expertise.
  • Design comprehensive L&D processes, Standard Operating Procedures (SOPs), and learning journeys for newly hired L&D professionals, ensuring alignment with organizational goals and industry best practices.

Training Manager - Group Level

SRV Group of Hospitals
12.2019 - 11.2021
  • Spearheaded Group Level- Training and Development department
  • Design training Standard Operating Procedures (SOPs)
  • Lead New Employee Orientation Process
  • Skill Gap Analysis of clinical and non-clinical departments
  • Develop and Design Training Content
  • Deliver Leadership Excellence Training for Mid and Senior Management
  • Leverage adult learning principles to enhance performance and manage behavioral challenges.
  • Perform data analysis- gap analysis and feedback evaluation.
  • Collect impartial employee feedback via surveys.
  • Design Performance Management Goal sheets.

Assistant Training Manager

NSEIT
06.2018 - 10.2019
  • Conceptualize and Execute strategic training plans tailored to online examination services, closely aligned with organizational objectives.
    Lead and oversee team of Regional Trainers, ensuring the effective delivery of training and managing all training-related functions.
    Conduct Train the Trainer programs for seamless project rollouts, equipping trainers with requisite skills and knowledge.
    Conceptualize, Execute training programs for Managers, Supervisors, Executives, and Team Leaders.
    Evaluate training program efficacy through feedback analysis, recommending enhancements for continuous improvement.
    Establish and maintain Training SOPs, project SOPs, and process manuals to standardize training processes.
    Represent Training function in ISO and CMMI audits, ensuring compliance with standards.
    Lead Vendor Management process for Leadership Development training
    Perform Gap Analysis, trend analysis, and feedback analysis to identify areas for improvement.
    Manage client relationships throughout project execution, ensuring satisfaction and success.
    Proactively identify and mitigate process risks, ensuring smooth training operations.

Clients:

Government and PSU bodies | Defence Services | Education Body | Securities and Finance Institution | Insurance Regulatory Authority | UIDAI

Training Consultant

Self
06.2015 - 04.2018

Clients:

Dosti Realty - Mumbai

Suburban Diagnostics- Mumbai

Homesfy- Mumbai

Sailpoint - Pune

The School of Leadership - Bangalore

National Skill Development Corporation Project

India Lead

Microland Ltd
02.2010 - 03.2015
  • Lead Training function for India's IT Business, Overseeing voice coaches, trainers, and senior trainers.
    Design and implement comprehensive training programs for workforce at both onsite and offsite locations.
    Establish leadership development pathways for managers overseeing onsite support teams, fostering growth and effectiveness
    .Develop and Deliver engaging training content, conducting robust feedback analysis and comprehensive gap analyses for continuous improvement.
    Present meticulously crafted Training Calendars to internal and external stakeholders, ensuring seamless communication and coordination.
    Share insights on training trends and improvement strategies during Quarterly Business Reviews, demonstrating tangible impact of training initiatives.
    Conduct call calibrations and Train-the-Trainer programs to elevate skills and uphold high service quality standards.
    Ensure strict adherence to training Service Level Agreements (SLAs) set by business and clients, guaranteeing excellence in training delivery.
    Facilitate smooth transitions from campus to corporate environments through tailored training programs, bridging academic and professional realms.
    Collaborate effectively with vendors to fulfill technical and leadership training needs, driving cost-effective and top-tier training solutions.

Clients:

3DPLM and Geometric | Deutsche Bank | Essar | Bank of America | Kotak Life Insurance | P&G | BNP Paribas | Mckinsey

Soft Skills Trainer

Mind Space Human Capital Services Pvt Ltd
10.2008 - 10.2009
  • Collaborate with management for Training Need Input
  • Develop personalized training strategies for clients, taking into account timelines, budgets, and individual specification.
  • Conduct comprehensive Training Need Analysis to identify specific training needs and gaps.
  • Design and develop training content (FG and Participant guides) for effective training session
  • Monitored outcomes and general level of success of training and reported findings to management
  • Applied interpersonal and motivational skills to facilitate program engagement and promote adherence to principles taught during training
  • Performed continuous evaluations of content and plans to enhance delivery and improve effectiveness
  • Prepared and presented supplementary learning material to support structured lessons
  • Analyzed team performance and identified opportunities for additional training

Voice Coach Consultant

Accenture
06.2008 - 08.2008
  • Collaborate with Clients to for Training Need input and Analysis
  • Engage in call monitoring, share feedback, and uphold maintenance of daily and monthly reports.
  • Share feedback with internal and external stakeholders
  • Create and adhere to Performance Improvement Plan of all employees assigned in project
  • Deliver monthly performance updates to clients, highlighting both top performers and areas for improvement, and collaboratively formulate action plans for progression

Client

Dell Computers

Customer Manager

Accenture
09.2006 - 12.2007

Customer Support Manager

NCR
10.2004 - 06.2006

Customer Service Representative

Tracmail
07.2004 - 10.2004

Customer Service Representative

Reliance Infostreams Pvt Ltd
08.2003 - 06.2004

Business Development Associate

P Vallabhas das and Co.
07.2000 - 07.2003

Education

Polytechnic - Industrial Electronics

K.K. Wagh College of Engineering And Polytechnic
Nashik, MH
1999

High School Diploma -

DD Bytco Junior College
Nashik, MH
03.1996

Skills

  • Leadership Development
  • Content Development- Instructor Led/ E- learning
  • Instructional Design
  • OD-Change Agent
  • Project Management and Budgeting
  • LMS Management
  • Team Management
  • Vendor/Stakeholder Management
  • Data Analysis and Management
  • Facilitation/Coaching
  • Process Improvement

Certification

Train the Trainer Certification - Mindspace human Capital Services

Outbound Trainer Certification- The School of Leadership

Leadership Training Certification- The School of Leadership

Instructional Design Certification - Middle Earth HR

Timeline

Training Manager

Cloudnine Hospitals
04.2022 - Current

Training Manager - Group Level

SRV Group of Hospitals
12.2019 - 11.2021

Assistant Training Manager

NSEIT
06.2018 - 10.2019

Training Consultant

Self
06.2015 - 04.2018

India Lead

Microland Ltd
02.2010 - 03.2015

Soft Skills Trainer

Mind Space Human Capital Services Pvt Ltd
10.2008 - 10.2009

Voice Coach Consultant

Accenture
06.2008 - 08.2008

Customer Manager

Accenture
09.2006 - 12.2007

Customer Support Manager

NCR
10.2004 - 06.2006

Customer Service Representative

Tracmail
07.2004 - 10.2004

Customer Service Representative

Reliance Infostreams Pvt Ltd
08.2003 - 06.2004

Business Development Associate

P Vallabhas das and Co.
07.2000 - 07.2003

Polytechnic - Industrial Electronics

K.K. Wagh College of Engineering And Polytechnic

High School Diploma -

DD Bytco Junior College

Train the Trainer Certification - Mindspace human Capital Services

Outbound Trainer Certification- The School of Leadership

Leadership Training Certification- The School of Leadership

Instructional Design Certification - Middle Earth HR

Yogita Bugade