ZEESHAN SHAKOOR BAGWAN

20th July 2023 - Present

• Configured SharePoint based Service Applications across farms, published Service Applications and connected to published Service Application in remote farm.
• Used SharePoint Manager for user Security, Sites, lists and Item Management.
• Experience in Power Apps applications & BI development using MS Power Platform.
• Worked in development of Power Apps using Common Data Service, SQL, Flow and SharePoint.
• Involved in manual testing of application.
• Created and Deployed Connectable Custom Web Parts by using C# and SharePoint Object Model.
• Created Custom Event handler by using SharePoint Event Receivers for performing different tasks and implement monitoring.
• Created Web Applications using PowerShell.
• Designed Publishing Pages using HTML, ASP .NET.
• Experience in developing Web Forms using HTML, CSS, XML and JavaScript.
• Developed Canvas and model driven apps

20th June 2022 - 19th July 2023

• Managed SharePoint sharing policies and user permissions & MFA (Multi-Factor Authentication).
• Developed application in Power Apps using Common Data Services CDS, Flow, Excel, Forms and SPO.
• Troubleshooting sharing, permissions, search and workflow issues.
• Created tables in SQL Sever for External List and also created canvas and model driven apps.
• Utilization of PowerShell and SharePoint Online Management Shell to run scripts and commands as per troubleshooting requirements related to site management and permissions and to check relevant details.
• Azure Information Protection, Graph API, Conditional Access, Azure B2B.
• Leadership qualities and thoughtful implementation of Power BI best practices in order to deliver effective Power BI solutions to users.
• Trained team members in techniques necessary to complete job tasks.
• Hands on experience with Security and Compliance Center Configuration of Policies for SharePoint Online and OneDrive for Business.
• Created technical document for user manual as well as deployment document.

06th May 2019 - 16th June 2022

• Responsible for resolving issues in both SharePoint Online, MS Teams and OneDrive for Business.
• Supporting clients with applications that are integrated with SharePoint and OneDrive such as Microsoft Teams, Microsoft Streams and Office applications.
• Developed tables, views and materialized views using SQL.
• Managed sites creation, site page, editing, web part implementation, list, library and permission management.
• Planned/Installed required software to create new SharePoint Development servers.
• Involved in content Migration Process from 2007 to SharePoint 2010.
• Design backend databases, front end user interfaces and logical layers as per business requirements.
• Setup Microsoft Flow (Power Automate) to provide auto-approval and status update features based on predefined criteria.
• Understanding of both Classic and Modern SharePoint admin center.
• Capturing relevant logs such as HAR logs and Audit logs to troubleshoot UI and permission issues.
• Developed scripts and processes for data integration and maintenance.

26th May 2016 - 02nd May 2019

• Monitoring logs in Application and resolve or escalate tickets to the next level within the agreed SLA
• Oversaw troubleshooting, technical issue resolution and consulting services to upgrade technology infrastructure.
• Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
• Patched software and installed new versions to eliminate security problems and protect data.
• Following up with clients to ensure the problem is resolved
• Manage campaign SLAs, Quality Metrics and client specific KPI for the team