Ankita Dhargalkar
Business Develeopment Associate
Mumbai
Summary
To pursue a dynamic and challenging career with an organization of repute, that gives value addition to the organization as well as offers opportunity to enhance professional skills while getting a high level of satisfaction and recognition.
Overview
9
9
years of professional experience
3
3
Languages
Work History
Business Development Associate (Inside Sales)
Insta Integrated Marketing Solutions
10.2024 - Current
- Utilize CRM tools and pipeline management to streamline sales processes and optimism lead conversion.
- Drive lead generation efforts for booth exhibition services, leveraging strategic marketing initiatives.
- Engage potential clients, pitch service offerings, and manage end-to-end sales cycles.
- Collaborate with marketing teams to implement effective outreach strategies for business growth.
- Maintain a strong sales funnel, track performance metrics, and ensure customer satisfaction.
- Managed and maintained customer relationships using CRM tools such as Zoho CRM and HubSpot.
- Designed and run drip campaigns to nurture leads and convert them into sales opportunities.
- Analyze sales data from CRM systems to identify trends, forecast sales, and optimize processes.
Business Development Executive
Serverwala Cloud Data Centre Pvt. Ltd.
03.2023 - 09.2024
- Conducted extensive market research to identify potential business opportunities and industry trends.
- Developed strong client relationships to enhance customer engagement and sales growth.
- Created and delivered compelling presentations on services, pricing, and marketing strategies.
- Negotiated contracts, and facilitated new business initiatives to expand market presence.
- Provided tailored product recommendations based on customer needs and industry insights.
- Handled customer inquiries and provide detailed product/service information.
- Established a robust sales pipeline by consistently identifying, qualifying, and nurturing leads through various outreach methods.
- Negotiated prices, terms of sales and service agreements.
Renewal Specialist
Rediff.com India Ltd.
08.2020 - 10.2022
- Managed customer renewals, account updates, and payment processing to ensure seamless service continuity.
- Monitored customer contracts, identified renewal opportunities, and provided upgrade recommendations.
- Assisted in the development of promotional campaigns to enhance customer retention.
- Maintained accurate customer records and analysed data trends to optimise renewal strategies.
- Negotiated special offers, and provided technical support to improve customer satisfaction.
Transaction Processing Associate
BNP Paribas India Solutions Pvt. Ltd.
02.2016 - 06.2019
- Processed high-volume financial transactions with accuracy and efficiency
- Reviewed and verified customer accounts, ensuring compliance with regulatory standards
- Maintained detailed transaction records and generated reports for management review
- Assisted in training new employees on transaction processing procedures
- Identified and reported potential fraudulent activities to mitigate financial risks
Education
Bachelor of commerce - Commerce
N S S college of Commerce
HSC - Commerce
N S S college of Commerce
Skills
Client relationship building
B2B sales experience
Sales and marketing strategy
Brand development
Client research and prospecting
Lead generation techniques
Pipeline building
Email campaigns management
CRM software expertise
Market research
Client acquisition
Pipeline generation
Marketing campaign tracking
LinkedIn outreach
Email marketing campaigns
Timeline
Business Development Associate (Inside Sales)
Insta Integrated Marketing Solutions
10.2024 - Current
Business Development Executive
Serverwala Cloud Data Centre Pvt. Ltd.
03.2023 - 09.2024
Renewal Specialist
Rediff.com India Ltd.
08.2020 - 10.2022
Transaction Processing Associate
BNP Paribas India Solutions Pvt. Ltd.
02.2016 - 06.2019
Bachelor of commerce - Commerce
N S S college of Commerce
HSC - Commerce
N S S college of Commerce
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