FAIZAHMED CHANDA
Assistant Consultant at TCS
Pune
Summary
Experienced Information Security Specialist with over 9 years in the industry. Proficient in networking, software/hardware troubleshooting, OS administration, and threat analysis. Expertise includes deployment and configuration of security solutions such as Zscaler, Netskope Proxy, DLP, CASB, and Proofpoint Email Gateway. Committed to enhancing organizational security and ensuring continuous operational efficiency through the application of diverse skills.
Overview
11
11
years of professional experience
6
6
Certifications
3
3
Languages
Work History
Assistant Consultant
TCS
11.2024 - Current
- Routing Traffic for specific application to specific data center in Zscaler
- Handling Tickets and SC task in Service Now
- Blocking of malicious domain on Zscaler
- Weekly meetings with Zscaler Engineer & client
- DLP configuration as per requirement
- CASB Integration of SharePoint, GitHub.
- Configuring App profile and forwarding profile
- Creating DLP policy for SAAS application
- Analyze reports on Zscaler risk and threats
- Creation of Firewall policy in Zscaler based on requirement
- Routing User traffic to specific ZIA Public Service Edges using Sub cloud
- Configuration application and probes in ZDX to monitor the traffic
Specialist - Information Security
LTIMINDTREE (Formerly as LNTINFOTECH)
06.2022 - 08.2024
- Installed Proofpoint ITM on user devices to track how employees handle files and data.
- Checked user behavior to spot risky actions, like copying files to USB, or sending data to personal emails.
- Investigated alerts to see if someone was trying to leak company data.
- Worked with HR and security teams if any serious insider threat was found.
- Set up rules in Proofpoint to stop sensitive data, like credit card numbers or personal information, from being sent in emails.
- Used keyword lists and patterns (regex) to detect confidential data.
- Reviewed alerts when rules were triggered, and checked if they were real or false.
- Applied actions like block, quarantine, or encrypt, based on the type of data found.
- Created alerts for unusual activity, like large file downloads.
- Configuration of GRE tunnel in Zscaler.
- Zscaler Agent Version Upgrade in All Devices.
- URL and firewall category revalidation should occur every quarter.
- Creation of URL, Cloud category, and SSL inspection policy.
- Used Proofpoint CASB to monitor and control access to cloud apps, like Google Drive and OneDrive.
Senior Project Engineer
Wipro Ltd
11.2021 - 06.2022
- Troubleshooting for SSL Certificate issue in various applications
- Creating DLP policy for SAAS base Application
- Creating Allow & block Policy for Different Project
- Configured granular rules to identify and block sensitive data
- Steering all web and non-web traffic through the Netskope proxy for inspection
- SIEM integration for alerting and logging in Netskope
- Created Custom reports in Netskope and provided insights to seniors
- Creating security policies in Netskope to control access for websites, applications, block malicious content
- Creating alerts and Monitoring DLP in Netskope
- Creating DLP policy for specific group to prevent sensitive data going outside the organization
- Using Netskope DEM to help user troubleshooting for any connectivity or application issue
- Created documentation for Netskope configurations, policies, and procedures to support ongoing troubleshooting
- Providing real-time protection against web-based threats
Senior Information Security Analyst
Persistent Systems Pvt. Ltd
08.2020 - 11.2021
- Investigating and monitoring Network traffic / IDS / Firewall / Endpoint security logs using IBM Qradar
- Worked on offense event, analyzing the offense with the help of wire shark
- Creating, Fine-tuning Use cases as per Requirement
- Performing Upgrade, Patch Upgrade and Full Deployment of IBM Qradar
- Deployment of Zscaler Proxy, DLP & CASB done
- Performed POC for internet content Filtering i.e. Akamai, Zscaler, Netskope
- Fine-tuning of DLP False Positive Alerts
- Composing security alert notifications raising ticket to higher officials in ticketing tool
- Perform malware analysis technique Using Open-source Tools.
- Email analysis using various open-source tools such as MX Toolbox, redirectdetective.com
Security Analyst
Outworks Solutions Pvt. Ltd
01.2019 - 08.2020
- Worked on IBM QRadar Appliance, Troubleshooting on Offense
- Analyzing and Troubleshooting user tickets related to User Proxy, SMG, SMTP, DLP.
- Whitelist and Blacklist sender domain, Releasing quarantine mail through Email Gateway
- Investigating the suspicious mail and taking necessary actions, such as blocking the IP's, URL's, source, sender's mail ID by coordinating with different teams
- Allowing, Whitelisting, or blocking the URL, domain or IPs based on the request
- Monitoring the dashboards related to health monitoring of the Log database, log server, Filtering service and Directory service, database updates
- Worked on Cisco Firewall, Creating ACL & Opening Ports & Blocking blacklisted IPs
- Troubleshooting Issue related Antivirus for Client machine for Malware, threat, And Risk.
Network Admin L2 Engineer
Softenger PVT LTD
03.2017 - 01.2019
- Configuration & Troubleshooting Cisco routers & switches
- Bandwidth Upgrade on WAN link
- Installation of New Hardware in Data Center
- Maintaining the SLA defined for resolving the incidents
- IOS Upgrade of Switches and Router
- Interacting with Cisco TAC Engineer
- Taking care of issues related to LAN, WAN, operating systems, applications etc based on incident
Network Administrator
Experis India Pvt Ltd
01.2015 - 03.2017
- Aware of install, upgrade & troubleshoot the PC or Laptop
- Worked on Active Directory Domain Services (ADDS) & Domain Name System (DNS)
- Ticketing Tools TOPS, BMC Footprints, Resolving remedy tickets
- Worked on Active Directory Domain Services (ADDS) & Domain Name System (DNS)
- Aware of Dynamic Host Configuration Protocol (DHCP) & Group Policy object (GPO)
Education
Bachelor of Computer Applications - IT
MITSOM
PuneHigher Secondary Certificate - Commerce
Poona College
Skills
Netskope proxy
Data loss prevention
Zscaler Proxy
CASB
IBM QRadar
Email gateway
Endpoint Security
Firewall
IDS
undefinedCertification
Zscaler Certified Cloud administrator
Timeline
Assistant Consultant
TCS
11.2024 - Current
Specialist - Information Security
LTIMINDTREE (Formerly as LNTINFOTECH)
06.2022 - 08.2024
Senior Project Engineer
Wipro Ltd
11.2021 - 06.2022
Senior Information Security Analyst
Persistent Systems Pvt. Ltd
08.2020 - 11.2021
Security Analyst
Outworks Solutions Pvt. Ltd
01.2019 - 08.2020
Network Admin L2 Engineer
Softenger PVT LTD
03.2017 - 01.2019
Network Administrator
Experis India Pvt Ltd
01.2015 - 03.2017
Bachelor of Computer Applications - IT
MITSOM
Higher Secondary Certificate - Commerce
Poona College
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