Gaurav Ghag

• Organized successful corporate events to increase brand awareness and generate new leads.
• Created detailed reports on sales performance metrics, highlighting areas requiring attention or action from senior management.
• Analyzed market trends to identify new business opportunities for company expansion.
• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.

• Maintained detailed records of all client interactions, ensuring accuracy in account management and reporting activities.
• Developed strong rapport with clients through consistent follow-up and attention to detail.
• Facilitated smooth onboarding experiences for new clients, guiding them through product setup and training procedures.
• Strengthened client relationships by maintaining regular communication and addressing concerns promptly.

• Sales Consultant with track record of success in selling luxury cars.
• Skilled in relationship building, customer service, and product knowledge. Able to exceed sales targets while maintaining high levels of customer satisfaction.
• Created detailed sales presentations to communicate product features and market data.
• Maintained accurate customer records and followed up on leads to ensure timely and effective communication.

• Achieved 100% of quarterly booking ,retail sales targets through effective relation shipbuilding and customer service.
• Conducted product demonstrations and test drives to potential customers.
• Maintained accurate customer records and followed up on leads to ensure timely and effective communication.
• Assisted with vehicle deliveries and after-sales support.

• Under Training for Air bus A330, which was suspended due to lockdown.

• Safety and first aid training has helped me to be more confident and vigilant.
• Strong culturally aware having traveled to different destination.
• Investigated and resolved customer inquiries and complaints in an empathetic manner.
• Adhered to all confidentiality requirements at all times.
• Met all customer call guidelines including service levels, handle time and productivity .
  

• Monitored quality control procedures to guarantee preparation and delivery of healthy menu
  choices.
• Increased customer satisfaction by resolving product issues.
• Prepare and cook a wide variety of dishes, including appetizers, entrees, and desserts,following established recipes and procedures.
• Ensure the quality and presentation of all dishes meet the restaurant's standards.

• Enhanced my know ledge about different cuisines, ingredients and exotic food products ,food safety and services etiquette.
• Manage inventory levels of food and supplies, minimizing waste and maximizing profitability.
• Follow food safety and sanitation procedures to maintain a safe and clean work environment

• Worked in four major department like Food Production ,housekeeping ,front office and room service .