Kritika Gupta
Senior Scrum Master
Pune,MH
Summary
Professional Scrum specialist with deep expertise in facilitating Agile frameworks and driving high-performing teams. Strong focus on optimizing team collaboration and delivering impactful results. Reliable in adapting to evolving project requirements. Proficient in Agile methodologies, stakeholder engagement, and continuous improvement. Known for effective communication and leadership skills with 11+ years of total experience.
Highly organized in managing complex projects with multiple deadlines. Successfully led teams in the Banking sector (Morgan Stanley- Wealth Management, Advisory-Portfolio management), E-Commerce platform (The Children's Place), and Payments (Fiserv), ensuring projects were completed within budget and on time.
Overview
11
11
years of professional experience
3
3
Certifications
Work History
Senior Scrum Master
Fiserv
07.2023 - Current
- Collaborated with Product Owners to develop clear product roadmaps and ensure timely release of high-quality deliverables.
- Enhanced team productivity by implementing Agile methodologies and improving communication between cross-functional teams.
- Streamlined project delivery by conducting daily stand-ups, sprint planning, and review meetings for multiple projects simultaneously.
- Managed risk effectively through comprehensive assessment, mitigation strategies, and contingency plans throughout the project lifecycle.
- Enabled efficient knowledge transfer across the organization by developing comprehensive training materials and conducting informative workshops on Agile best practices.
- Mentored junior Scrum Masters and team members in Agile principles, promoting best practices within the organization.
- Increased stakeholder satisfaction by maintaining transparent communication channels and providing regular updates on project progress.
- Successfully led multi-disciplinary teams towards achieving project milestones while adhering to established budgets and timelines.
- Championed change management initiatives, guiding teams through successful transitions to new methodologies and techniques.
Agile Scrum Master
Brillio
10.2021 - Current
- Managed product backlog and supported Scrum framework for monthly sprint releases.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
- Well versed with Jira, Confluence.
- Worked effectively with multiple Scrum teams both internally and off-shore.
- Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
- Applied agile methodology to shorten cycle time and achieve target margins.
Scrum Master
TCS, Morgan Stanley- client
03.2018 - 02.2021
- Well versed with JIRA.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Led sprint reviews and planning meetings to promote full team engagement.
- Updated customers and senior leaders on progress and roadblocks.
- Monitored and tracked project progress to support timely completion.
- Established and enforced project timelines and deadlines.
QA Test Analyst
TCS, Morgan Stanley
01.2015 - 02.2018
- Executed functional tests and conducted exploratory testing to enhance product performance assessment.
- Collaborated with QA team to test software quality through manual and automated testing.
- Performed functional, regression and sanity testing.
- Collaborated with management to provide training on improved processes and assisted with the creation and maintenance of quality training.
- Defined and identified test cases for new application development.
- Developed and maintained quality assurance procedure documentation.
- Collaborated on planned tests and addressed time-sensitive ad hoc testing requests.
- Teamed on planned tests and time-sensitive ad hoc requests.
Education
BE - Electronics And Communication Engineering
Biju Pattanaik Technical University, Gandhi Institute of Engineering & Technology
Odisha04-2014
Skills
Well versed in ALM, JIRA, Confluence
Scrum framework expertise
Release planning
Agile coaching
Servant leadership
Retrospective analysis
Certification
2022-12 SAFe Scrum Master
Awards & Recognitions
Awards & Association On the SPOT award for exceptional performance in Project – TCS – 2018, iON Commitment award for exceptional performance in Project – TCS – 2015, Service commitment award for 5yearsTCS, Value Champion- Customer Success-2022 at Brillio, Player of the Release_Oct 2023 at Fiserv, Player of the Release_July 2024 at Fiserv, Fiserv Gem (Living Proofs) - 12 times
Timeline
Senior Scrum Master
Fiserv
07.2023 - Current
Agile Scrum Master
Brillio
10.2021 - Current
Scrum Master
TCS, Morgan Stanley- client
03.2018 - 02.2021
QA Test Analyst
TCS, Morgan Stanley
01.2015 - 02.2018
BE - Electronics And Communication Engineering
Biju Pattanaik Technical University, Gandhi Institute of Engineering & Technology