Working in Salesforce service and sales cloud domain from last 5 years where I worked mostly on development work based on service and sales cloud including Salesforce Knowledge, either by adding new LWC components, revamping many test classes, Created different sites for internal or external business usages, merging of multiple instances into one by retrofitting all components, integration and configurations. also worked on certificate renewal, multiple channels for case creation and multiple managed packages used from Salesforce AppExchange like Avaya Connector, SUMO, A5Fax, SDOCS and Medallia Reporting.
Prior to this salesforce, I had also worked in Java technologies & frameworks (Spring, Hibernate, Struts) for 4 years along with front end technologies like AngularJS, JavaScript and CSS.
Worked as a selenium automation developer by integrating selenium with cucumber. Easily adapt new technologies and services or easily create our custom alternatives.
• Migrated different packages like SUMO, A5 Fax, Medallia from Lifelock.
• Migrated Available record type, classes, VF pages, test classes if required from lifelock otherwise retrofitted.
• Migrated different page layouts with custom modification as per business needs.
• Written New Apex classes or vf pages or test classes to meet requirements of Norton LifeLock (NLOK) customers.
• Data coversion using Azure synapse and data loader
• Written Some test classes for best coverage.
• Retrofitted different case/account listview, workflows, reports and dashboards
• Created new fields, picklist values, record types on case, contact and account as per needs.
• Created new email templates with different letterhead with custom modification as per business needs.
• Written Apex codes/classes to implement configurations.
• Written different set of rules for dependent picklist.
• managed new/modified custom settings and metadata.
• Created Medallia report after closure of any cases.
Java Script, CSS, JQuery,
undefinedSalesforce Service Cloud, Sales Cloud, Product License Management, Social web, Salesforce Apex, Visualforce pages, Salesforce LWC Lightning, Spring, Hibernate, Java, REST API, SSL, Micro Modules based API Services Development, Selenium, Cucumber, LWC, Spring, Hiberate, Struts, AngularJS, MySQL, SQL, Azure database Synapse, GIT, Perforce, Bitbucket, MAVEN, JIRA, Putty, Heroku