Nitin Kumbhar

Auditboard Configurator

• Technical and Functional Administrator for AuditBoard GRC Application.
• Implement the application from scratch for the client like Cycles, Entities, Process, Controls & their required business templates.
• Manages Roles and Teams based on businesses segregation (SOX, Ops Audit & Cross Comply (XC)) and Helped in creating permission matrix for all three businesses.
• Oversee user's provisioning, Role based access controls.
• Created workstreams survey template/project to facilitate business needs like Risk assessment of IT Application.
• Troubleshooting and resolving user issues (admin activity)
• Implement client requirements for modification of application
• Developed training materials to enhance staff proficiency and productivity.
• Enhanced customer satisfaction with timely and accurate issue resolution.
• Developed comprehensive documentation for clients, facilitating smooth transitions in handling their cloud environments.

BWise Configurator

• Technical and Functional Administrator for BWISE GRC Application.
• Implement client requirements for functional modifications in the application.
• Manage User, roles, and responsibilities.
• Troubleshooting and resolving users issues.

Cloud Support

• Maintained up-to-date knowledge on industry trends, contributing to the continuous improvement of cloud services offered.
• Improved application performance by identifying bottlenecks and implementing appropriate solutions.
• Participated in after-hours on-call support rotations, ensuring round-the-clock availability for critical incidents resolution.
• Developed comprehensive documentation for clients, facilitating smooth transitions in handling their cloud environments.

• To ensure that almost all the systems in facility are meeting the security parameters and to cross check manually during audit.
• Performing server L3/L4 activities like windows patching as per schedule, configuring images in WDS server, managing back-up tape, Server daily checklist and log a call with vendor if required, manage print Server.
• Working on the Active Directory such as creating users ID computer name moving computer name from one OU to another OU resetting the password of the user.
• Worked on group policy, Print Server, File server, Symantec Antivirus Server, etc
• Developed customized training materials for staff members to facilitate knowledge retention and improve overall technical competency levels.

• Performing server L1/L2 activities like windows patching as per schedule, configuring images in WDS server, managing back-up tape, Server daily checklist and log a call with vendor if required, manage print Server.
• Monitoring that the workstations / Servers are updated with the latest Anti-Virus DAT version.
• Providing shared drive access / adding user to DL based on approvals.

• Provided technical support for 300+ tickets a week, solving 99.2% of issues.
• Assisted with creation of FAQ portal to help solve common problems and reduce ticket volume
• Conducted comprehensive testing on new software applications before deployment to ensure compatibility with existing systems.