Poonam J Singh

• Scaled hiring across GTM and tech functions, including SEA region outreach for AE Sales roles, onboarding 40+ employees, while maintaining an 80% offer-to-join ratio and strong TAT.
• Designed and drove the RAG framework for monthly talent reviews, identifying at-risk employees early, and reducing attrition — current attrition stabilized at approximately 25%.
• Partnered with leadership to cascade department KPIs into employee-level goals, enabling performance alignment and accountability.
• Implemented a quarterly performance management cycle with structured reviews and follow-up skill-gap trainings, building an internal pipeline for upcoming IJPs.
• Initiated two targeted training programs and redesigned KPIs for the CSM team, driving role upgradation, and enhanced service delivery.
• Conducted onboarding surveys with new hires to identify process gaps, while leading exit reviews to generate actionable retention insights in a 50+ employee startup setup.
• Championed gender parity hiring initiatives, successfully onboarding women returning from maternity sabbaticals, achieving a 100% success rate during the pilot phase.
• Creation of variable policies for the critical roles and successfully implementing with the help of market intelligence

• Successfully led campus hiring drives across premier and non-premier institutions, achieving a 99% success rate for all tech roles, meeting the yearly hiring target.
• Automating hiring process, thereby increasing hiring productivity

• Hired for all roles across pan-India, with focused international hiring for the U.S. and UAE markets.

• I built a profitable recruitment firm with 80% recurring business.
• Hired for Media, FinTech, CyberSec, EdTech, and AI – closed roles up to ₹75 LPA.
• Achieved breakeven in eight months and scaled with two employees before acquisition.

• Drove hiring across the Engineering, Product, and Content teams.
• Streamlined the recruitment pipeline and created interview SOPs to standardize the process.

• Managed bulk hiring, training, and development, and the complete employee lifecycle.
• Reduced attrition through targeted coaching and refresher programs.

• Conducted new-hire sales training to accelerate ramp-up time and improve sales conversion rates.

• Bulk recruitment for BPOs

Was promoted and acknowledged as Top 10 talent in entire Organisation

Strategic hiring across depts