Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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SUHASINI CHANDEL

Pune

Summary

Results-driven and highly motivated Operations Manager with over 2 years of experience leading high-performing sales teams in the PBSA Industry. Proven track record in driving revenue growth, increasing market share, and consistently exceeding sales targets. Skilled in strategic planning, team development, and building strong customer relationships. Adept at identifying new business opportunities, negotiating high-value contracts, and implementing effective sales strategies. Strong leadership capabilities with a focus on delivering results through collaboration, innovation, and a customer-first mindset.

Overview

3
3
years of professional experience

Work History

Operations and Sales Manager

Amberstudent
10.2022 - Current
  • Handled a team of 8-10 associates
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.

Global Sales Associate

Amberstudent
01.2022 - 10.2022
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Developed strong rapport with customers and created a positive impression of business.
  • Achieved and over-achieved monthly targets
  • Generated a revenue of 450,000GBP

Education

MBA - International Business Management

Amity University
Noida
08-2025

Bachelor's - Psychology & Philosophy

University of Jammu
J&K
01.2021

Skills

  • Sales Management
  • Microsoft Office
  • CRM Management
  • Competitor analysis
  • Negotiation Expertise
  • Cross-Cultural Communication
  • Persuasion Techniques
  • Need analysis
  • Customer management
  • Customer Relations

Accomplishments

  • Named "Manager of the Month" for June'23
  • Named "Manager of the Month" for February '25
  • Named "Manager of the Month" for March'25
  • Named "Manager of the Quarter" for JFM'25

Timeline

Operations and Sales Manager

Amberstudent
10.2022 - Current

Global Sales Associate

Amberstudent
01.2022 - 10.2022

MBA - International Business Management

Amity University

Bachelor's - Psychology & Philosophy

University of Jammu

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SUHASINI CHANDEL