Swapnil Gondkar
DevOps
Pune
Summary
8+ Engineering experience with extensive experience in implementing, and maintaining highly available, scalable, and resilient systems. Skilled in leveraging the full suite of
Azure DevOps tools to streamline software development, automate processes, and improve
collaboration between development and operations teams. Deep expertise in cloud technologies,
Linux, Docker, Kubernetes and infrastructure as code (IaC),Azure DevOps, Jenkins, GIT and Grafana
with a focus on continuous improvement and innovation. Used to work closely with developers and
other stakeholders to ensure that the development process is efficient, reliable, and secure. Strong
communicator and mentor, adapt at collaborating with stakeholders to align technical solutions
with business objectives. Passionate about driving operational efficiency, fostering a culture of
reliability, and delivering exceptional customer experiences.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
6
6
Certifications
Work History
Software Engineer II
Microsoft
Pune
08.2023 - Current
- I am responsible for managing and maintaining Kubernetes clusters. This includes provisioning, configuring, and monitoring Kubernetes clusters to ensure high availability, scalability, and performance of containerized applications.
- Created Helm charts to package Kubernetes resources such as deployments, services, ingresses, config maps, and secrets and deployed on kubernetes cluster through ev2 pipeline.
- Used tools like Terraform or Azure Resource Manager to define infrastructure components as code and automated provisioning and configuration of infrastructure resources required for running Kubernetes clusters and other services.
- Implemented CI/CD pipelines using Azure DevOps tools to automate build, test, and deployment processes. This involves defining pipeline stages, integrating automated tests, and orchestrating deployment of containerized applications to Kubernetes clusters.
- Analyzed kubernetes logs through kusto cluster using kusto queries.
- Always Involved in capacity planning exercises to forecast resource requirements and scale Kubernetes clusters accordingly.
- Created knowledge base articles to share expertise and facilitate collaboration among team members.
- Worked on Azure DevOps Pipelines and performed release bit updates on TEST,PREPROD and PROD environments.
Senior Software Engineer
Nuance Communications
Pune
10.2022 - 07.2023
- Managing Nuance Native application - NDEP on Kubernetes cluster.
- Providing support on existing infra at Nuance - Systems as well as NDEP application.
- Developing and implementing solutions for CI/CD using GITLAB.
- Leveraging Infrastructure as code (IaC) using Terraform for cloud native platform.
- Modifying/Adding new puppet codes to update/add new functionality to existing infra.
- Use Jenkins primarily for application release codes deployments or upgrade.
- Good knowledge on ACR (Azure Container Registry) and JFROG Artifactory which are mainly used to keep for our docker images with tags.
- Performed OS Upgrade from CENTOS to REDHAT for entire infrastructure servers as part of compliance report.
- Managing SQL Databases - Updates, Inserts or any deletion in databases, replication of Primary DB to Secondary region for high availability.
- Worked with project managers, developers, quality assurance and customers to resolve technical issues.
- Optimized code performance for improved user experience and system efficiency.
- Enhanced software functionality by identifying and resolving complex technical issues.
- Worked with development teams to correct problems and run test scenarios.
Technology Lead
Infosys Ltd.
Pune
10.2019 - 10.2022
- Started Working as Technology Analyst for Infosys.
- Led cross-functional teams to successfully deliver complex technology projects within agreed timeframes and budgets.
- Installation, Configuration, Reinstallation/Repair of OS if failed.
- Working experience in Clustered Environment (Red hat Pacemaker).
- Working as a SME, day to day support on Linux Production servers which are more than 10k including physical and virtual. Worked on Linux Operating Systems - Red-hat Linux (RHEL 6,7 & 8), CentOS, Ubuntu, SUSE.
- Performed Major OS Upgrades for SUSE Servers as per Cybersecurity guidelines to keep devices secured.
- Management of Oracle Virtual Manager (OVM) as Virtualization platform for Oracle VM's.
- Managed RedHat Satellite Server to provide stable management solution for Linux environment with automated patch management and provisioning.
- Assigned extra storage to servers through 3par/Netapp/Isilon.
- Creating and modifying shell scripts to automate systems administration tasks.
- Streamlined all Physical server infrastructure by performing Firmware Upgrades in timely manner to avoid any unexpected outages due to hardware failure.
- Managed External DNS Linux servers using ‘named-bind’ service with many external domains exposed to world.
- Organized Vulnerability Remediation on Linux servers and provided remediation on all Cybersecurity reported vulnerabilities to keep servers secure from attacks.
- Prepared various kind of reports for presenting in Weekly Client meeting like Critical Server Report (CSR), weekly Service Report (WSR), Performance report, Vulnerability report, Daily Dashboard containing Ticket analysis, RCA and information related to monthly OS backup, Scheduled activities, Issues reported.
- Proactively reviewing incident trends and reporting recurring issues to Problem Management for further investigation involving required teams with proper tracking of efforts under ticket.
- Hands ON in dealing with external vendors (HPE, SUSE, Microsoft, Oracle, IBM, Dell, Red hat) Managing new demands for server builds and deploying servers as per requirement to client in time.
- Worked on Migration of On-Prem Servers to Latest Hybrid Infra, Public Cloud.
- Worked on Ansible Configuration Management.
- Automated configuration Management and deployments using Ansible playbooks and YAML for deployments, Patching.
- Worked on Docker containers to package, distribute and run applications consistently across different environments. Also worked on creating docker images using docker files, optimizing container configurations and managing container lifecycles.
- Managing and maintaining Kubernetes Clusters with Primary focus on application availability.
- Familiar with K8S self-managed cluster setup and installation using kube-adm.
- Responsible for managing multiple Cloud platforms such as AWS, AZURE resources.
- Configured IAM policies, Auto-scaling policies and configuration for Production Environment.
- Created GitHub Repositories for developers to store code and further used Jenkins as Continuous Integration tool for writing jenkins file.
- Implemented Continuous Monitoring using Prometheus and integrated it with Grafana for better visualization.
- Working as Technical lead for all platforms and review each changes in environment and provide suggestion to team.
- Delivered comprehensive technical documentation including architecture diagrams, design specifications, and user guides for easy reference by colleagues or clients.
System Engineer
Tata Consultancy Services
Pune
07.2016 - 10.2019
- Disk Management, Partitions on disk and LVM.
- Worked with User Administration and Management, with Directories, files, permissions, ACL.
- Experience on Configuring and troubleshooting of various services like NFS, CIFS, SSH, SFTP, FTP
- Implemented configuration of Security agents on servers to keep it secured and cyber attacks free.
- Managed ASM Disk on Oracle RAC Database servers.
- Managed High-Availability Pacemaker Cluster and troubleshooting for critical Customer Banking Application.
- Automation of jobs using CRON scheduler.
- Installation and renewal of SSL certificates on application servers.
- Managed and Configured Backups for servers.
- Implemented Mail configuration (send mail and postfix) to enable alerting from client servers and enabled proactive monitoring for critical server.
Education
Bachelor of Engineering -
D.K.T.E Institute
Ichalkaranji, India 06.2012 - 06.2016
Skills
Linux
Docker
Kubernetes
Jenkins
Azure DevOps
Azure Cloud
Terraform
Prometheus
Grafana
Virtualization
AWS
Ansible & Puppet
Automation Work Implemented
- Streamlined Patching of Linux Servers using Ansible playbook via Red-hat Satellite
- Executed Cluster Proactive Monitoring Script for PCS cluster to avoid business impact or minimize the downtime/Failover
- Organized Server Template Creations (Golden Images) for deployment of new servers.
- Built Pre-patch Data and Post Patch data collection shell scripts to analyze it after patching
Certification
ITIL External Certification – GR750377278SG
Trainings
- Infosys AWS Solution Architect Associate Level training conducted by Infosys
- Red-hat Satellite Server Administration organized by Infosys
- Oracle Virtual Manager Administration conducted by Infosys
- Linux Server Administration provided by TCS
- ITIL Foundation training provided by TCS
Personal Information
- Passport Number: P4487283
- Notice Period: 2 months
- Date of Birth: 05/12/1994
- Marital Status: Single
Languages
English
Hindi
Marathi
Disclaimer
I hereby declare that all statements in the application are true, complete, and correct to the best of my knowledge and belief.
Timeline
Software Engineer II
Microsoft
08.2023 - Current
Senior Software Engineer
Nuance Communications
10.2022 - 07.2023
Technology Lead
Infosys Ltd.
10.2019 - 10.2022
System Engineer
Tata Consultancy Services
07.2016 - 10.2019
Bachelor of Engineering -
D.K.T.E Institute
06.2012 - 06.2016
Similar Profiles
Sathish G PanneerselvamSathish G Panneerselvam
Senior Software Engineer at MicrosoftSenior Software Engineer at Microsoft
Yashashwini GowdaYashashwini Gowda
Support Escalation Engineer at MICROSOFTSupport Escalation Engineer at MICROSOFT
Abhishek ShuklaAbhishek Shukla
Software Engineer 2 at MicrosoftSoftware Engineer 2 at Microsoft