Performance-driven individual with 15+ years of banking experience, mostly in AML, KYC & Compliance space. Experienced in working on some of the key-industry initiatives through collaboration with business, compliance, tech and vendors.
Overview
16
16
years of professional experience
Work History
Vice President, KYC Refresh
Morgan Stanley
06.2022 - Current
Lead the KYC Refresh Subject Matter Expertise (SME) & Client Outreach Teams
Designed the SME team framework, for a new KYC Refresh set-up
Led the drafting and roll-out of exhaustive Refresh Procedures and workflows, through collaboration with compliance and business
Set the governance around regular procedure updation and release
Created efficient query resolution framework and escalation protocol
Created the procedures and governance around Control Reports. Currently, working on the automation of this report so the false breaks are filtered out and only true breaks reflect on the report
Successfully reduced dependency of the Outreach team on business support teams, for client and sales contacts, through utilization of internal portals. This has reduced handoffs and overall TAT by 2 days
Introduced control measures in the Client Outreach team to avoid mis-directs
Leading the initiative to reduce client outreach requirements for Refresh. Have identified opportunities that could result in ~30% reduction in Outreach. Currently, work in progress with Compliance
Engaged in some other key projects such as - alignment of Refresh Cycles across different regions and NAICS alignment across Ref Data & KYC team
Assistant Vice President, AML Client Onboarding
Bank of America
08.2018 - 06.2022
Head of AML Client Onboarding division for Indian Markets and Banking businesses
Core activities: AML reviews for client onboarding, refresh and relationship expansion
Led the implementation of CKYC (Centralized KYC) Regulation in the bank
Regular liaison with regulator, business, clients and compliance
Successfully migrated AML/CDD division of Investment Banking business to India from offshore, generating a cost save of 50%
Multiple awards for consistently achieving KPIs and leading several regional projects
Successfully led the team for ~4 years with ZERO compliance issues or audit/regulatory findings
Director (AVP)
Morgan Stanley
01.2015 - 07.2018
Led the teams performing KYC EDD for US Banking and Institutional Securities businesses
Core activities: negative news and sanctions reviews on the clients
Responsible for supervisory quality checks of the team
Trained Lean Change Agent: assisted the teams within AML department to identify waste & build efficiencies; 20% FTE save