Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Rishika Shetty

User Retention
Mumbai

Summary

Marketing professional with a focus on customer lifecycle management, user retention strategies, and campaign management. Skilled at leveraging data analysis for actionable insights and enhancing user engagement. Strong in cross-functional collaboration and proficient in customer engagement platforms like Clever Tap. Capable of designing and executing end-to-end marketing campaigns to drive results and improve customer retention.

Overview

5
5
years of professional experience

Work History

Intern - Customer Lifecycle Management

ZEE5 Global
07.2023 - Current
  • Executed end-to-end campaigns for ZEE5 & ZEE5 Add-ons using Clever Tap, including push notifications, emails, in-app messages, web pop-ups, in-house banners & videos.
  • Facilitated the execution of innovative campaigns such as sticky push notifications, color push notifications, dynamic emails, and Google annotations.
  • Cross-functional collaboration with the creative, copy & platform team.
  • Provided support with data analysis as needed.
  • Created ad hoc creative copies for push notifications and emails when needed.

Intern - HR Generalist

O2 Saver Pvt Ltd
05.2022 - 06.2022
  • Led campus hiring initiatives for Business Development and HR Intern roles.
  • Delivered compelling presentations of internship opportunities to placement officers across various districts in Maharashtra.
  • Conducted thorough interviews, assessed candidate qualifications, and managed the offer letter process.
  • Served as the primary point of contact for selected interns, providing comprehensive guidance throughout the onboarding process.
  • Led and trained a team of interns, ensuring they were equipped with the necessary skills and knowledge.

Intern - Content Writer

Wrytin
05.2019 - 06.2019

● Authored creative articles on the website Wrytin, showcasing strong writing skills and a flair for creative expression.

● Demonstrated the ability to research and generate unique and engaging content across various topics and themes.

Education

Master of Management Studies (MMS) - Marketing

Indira Institute Of Business Management
04.2001 -

Bachelor of Management Studies (BMS) - HR

SIES (Nerul) College of Arts, Science And Commerce
04.2001 -

Skills

  • Customer Lifecycle Management
  • User Retention Strategies
  • Campaign Management
  • Data Analysis and Interpretation
  • Cross-Functional Collaboration
  • CleverTap Proficiency

Accomplishments

Achievements

  • Secured 2nd Position at the inter-college National Research Conference, 2023, focusing on "Business Strategies & Opportunities in the New Normal."
  • Served as a member of the Placement & Newsletter Committee at IIBM from 2021 to 2023; Recognized as a top performer.
  • Volunteered for the KISAN event's exhibition, contributing to the generation of 50 leads for Taiwan companies.
  • Participant in the International Writing Competition hosted by the GOI Foundation, Tokyo, in 2020.

Timeline

Intern - Customer Lifecycle Management

ZEE5 Global
07.2023 - Current

Intern - HR Generalist

O2 Saver Pvt Ltd
05.2022 - 06.2022

Intern - Content Writer

Wrytin
05.2019 - 06.2019

Master of Management Studies (MMS) - Marketing

Indira Institute Of Business Management
04.2001 -

Bachelor of Management Studies (BMS) - HR

SIES (Nerul) College of Arts, Science And Commerce
04.2001 -
Rishika ShettyUser Retention